Kerja Sepenuh Masa, Service Technician di RS Hospitality Solutions MY Johor - Maukerja

Company Description RS Hospitality Solutions MY is a trusted provider of commercial kitchen equipment solutions, servicing, and training for hotels, resorts, and food & beverage operators. The company specializes in supplying and installing premium kitchen equipment, delivering preventive maintenance and professional repair services, and offering chef and operator training to extend equipment lifespan. RS Hospitality Solutions MY provides comprehensive after-sales support and partners with world-class brands such as Lainox Combi Ovens, Robot Coupe, SINMAG, and Winterhalter. With strong client relationships across Southern Malaysia, the company is dedicated to ensuring seamless, efficient, and reliable kitchen operations for the hospitality industry. RS Hospitality Solutions MY is based in Johor Bahru, Malaysia.
Role Description This is a full-time, on-site Service Technician role located in Johor Bahru. The Service Technician will perform installation, preventive maintenance, and repair of commercial kitchen equipment at client premises, ensuring safe and reliable operation. Responsibilities include diagnosing equipment issues, conducting troubleshooting, and completing field service visits according to schedule and service standards. The role involves documenting service activities, maintaining tools and spare parts inventory, and supporting after-sales service commitments. The Service Technician will also interact with hospitality clients, provide basic operator guidance on proper equipment use, and coordinate with internal teams to ensure timely resolution of service requests.
Qualifications

• Strong Maintenance & Repair skills, with experience in maintaining commercial kitchen or similar mechanical/electrical equipment.
• Proficiency in Troubleshooting to identify root causes of equipment faults and implement effective corrective actions.
• Experience in Field Service, including on-site visits, service reporting, and adherence to safety and quality standards.
• Customer Service skills to communicate clearly with clients, manage expectations, and provide professional support.
• General Maintenance abilities, including routine inspections, calibration, and basic preventive maintenance tasks.
• Relevant technical certification or diploma in mechanical, electrical, or related engineering field is preferred.
• Ability to read and interpret technical manuals and schematics, and use diagnostic tools and measuring instruments.
• Valid driver’s license and willingness to travel within Southern Malaysia for service assignments.
• Strong problem-solving mindset, attention to detail, and ability to work independently and as part of a team.