Job Overview:
Our client is seeking a
Duty Manager
to oversee daily operations, ensure smooth event execution, and maintain high service standards.
You will lead shift operations, coordinate manpower, manage customer and stakeholder relationships, resolve operational issues, and take charge during incidents or emergencies.
Job Responsibilities:
Lead daily operations and shift manpower deployment.
Ensure service quality and operational excellence.
Handle customer feedback, escalations, and incident management.
Coordinate with internal teams, vendors, and event organizers.
Conduct shift briefings, inspections, and operational reporting.
Coach frontline staff and drive continuous improvement.
Requirements
Experience managing operations in a relatively large and fast-paced environment, handling cross-functional coordination, customer escalations, and operational incidents.
Experience leading operational teams; event operations experience is an advantage.
To Apply:
By submitting your application or resume to Talent First Pte. Ltd., you are deemed to have consented to the collection, use, and disclosure of your personal data to prospective employers for the purpose of evaluating your suitability for employment opportunities.
We regret that only shortlisted candidates will be notified.
Tai Yen Wen (Eunice)
Reg No: R22105780
Talent First Pte. Ltd.
EA License No: 26C3535
Talent First Pte. Ltd.
is a Singapore-based recruitment and workforce solutions provider specialising in permanent and contract recruitment across multiple industries.
We are committed to delivering quality hiring solutions by understanding our clients' business needs and connecting them with suitable talent. Guided by professionalism, integrity and service excellence, we strive to build long-term partnerships with both employers and candidates.