Kerja Sepenuh Masa, Account Executive di Gravitas Federal Territory - Maukerja

Background

We are not a big company, but we have big dreams. We're a tight-knit crew fighting to make our mark, and we know there are no shortcuts. The only path to where we want to go is through hard work, focus, and a whole lot of heart. We're building this from scratch, and every single person on the team is critical to our success.

The Right Fit for Our Team

Skills can be taught, but attitude is everything. We need someone who gets our culture and is ready to live it every day. Here’s who we’re looking for:

• You're a Team Player, Period. We win and lose as one. You’re ready to roll up your sleeves and help a teammate without being asked. There are no silos here.
• You Have Grit. When you hit a wall, you don't give up. You get resourceful, you figure it out, and you find a way through. We need problem-solvers, not just task-doers.
• You Ask Questions. There are no stupid questions here, only the ones you were too afraid to ask. If you don't know, you ask. If you're unsure, you clarify. We value honesty and learning over pretending.
• You Live by "If Cannot Also, Must Can." This is our unofficial motto. It's the mindset that no challenge is too big and "no" is not the final answer. It’s about perseverance and an absolute refusal to fail.
• You're Ready for the Grind. We need to be crystal clear: this is not a cruise. The only way we achieve our big dreams is with sweat, blood, and tears. We are looking for people who want to be in the trenches with us, building something amazing. This is an all-or-nothing mission. Either you're in, or you're not.

About the Role

We’re looking for a proactive and people-oriented Account Executive to join our team. You’ll work closely with clients and internal teams to support the planning and execution of marketing campaigns and projects across digital, social media, content, and other channels.

This is a fast-moving role with a lot of moving parts, so it’s not for someone who prefers to simply follow instructions. You’ll need to be highly organised, proactive, adaptable, and comfortable figuring things out as you go, while working closely with your reporting lead and the wider team.

We’re looking for someone who can understand a situation, think through what needs to happen next, and take action without always waiting to be told what to do.

If you enjoy working with people, solving problems, taking ownership, and are genuinely up for a challenge, you’ll fit right in.

Key Responsibilities

Client Servicing

• Build and maintain positive working relationships with clients.
• Understand client needs, objectives, challenges, and expectations, and communicate these clearly to internal teams.
• Coordinate client feedback, requests, approvals, and follow-ups.
• Support client meetings, presentations, proposals, reports, and other account materials.
• Know when to ask questions, flag concerns, or take action to keep things moving.

Content & Campaign Planning

• Support the planning and development of content and social media campaigns based on client objectives.
• Develop content plans, calendars, themes, and basic content directions.
• Coordinate with creative and content teams to ensure deliverables are aligned with the agreed direction, timelines, and client requirements.
• Review content and provide feedback before sharing with clients or moving to the next stage.
• Stay updated on social media trends, platforms, and relevant industry developments.
• Contribute ideas and recommendations to improve content and campaign execution.

Project & Campaign Management

• Coordinate with creative, content, strategy, media, and tech teams to ensure projects move forward smoothly.
• Keep track of timelines, deliverables, priorities, and follow-ups across multiple projects.
• Coordinate meetings, briefs, feedback, and approvals.
• Identify potential issues, delays, or gaps early and take the necessary steps to address them.
• Take ownership of assigned tasks and follow through, while keeping the leads updated on progress, issues, and decisions.
• Adapt quickly when priorities, requirements, or timelines change.

Marketing & Strategy Support

• Conduct research on clients, industries, competitors, audiences, and market trends.
• Support campaign planning and contribute ideas and insights.
• Stay updated on digital platforms, social media, and relevant marketing trends.
• Help translate client needs into practical marketing recommendations and actions.

Account Growth & Team Collaboration

• Support opportunities to grow existing accounts and strengthen client relationships.
• Assist with new business pitches, proposals, and research when required.
• Work closely with different teams and personalities to get projects across the finish line.
• Take ownership of assigned tasks and follow through without constant supervision.

What We’re Looking For

• Strong organisational and time-management skills, with the ability to juggle multiple priorities.
• Proactive and resourceful - you see what needs to be done and take initiative rather than waiting for instructions.
• Able to analyse situations, identify what needs attention, and make sensible decisions on the next steps.
• Strong communication and interpersonal skills, with confidence working with both clients and internal teams.
• Adaptable and flexible when plans, priorities, or client requirements change.
• Comfortable working in a fast-paced environment with ambiguity and competing priorities.
• Someone who enjoys challenges and is willing to learn, figure things out, and get their hands dirty when needed.
• A team player who can work well with different personalities and working styles.
• Good working knowledge of Google Workspace and common digital tools.
• Agency, account management, client servicing, marketing, or digital experience.

Good to Have

• Experience with performance marketing and digital advertising platforms.
• Familiarity with Meta Ads, TikTok Ads, Google Ads, or basic campaign performance metrics.

If you think we are a match, apply to us now!