Company Overview
CARE provides reliable IT services and solutions worldwide, enabling clients to focus on their core business without IT worries. We resolve IT issues promptly and propose effective solutions, making IT work for companies, not the other way around.
Job Summary
Manage and grow a portfolio of business accounts by preparing quotations, coordinating with technical teams and vendors, and identifying upselling and renewal opportunities to drive client satisfaction and business growth.
Responsibilities
Manage a portfolio of existing business accounts to maintain and grow client relationships
Prepare and follow up on quotations, proposals, renewals, and orders to ensure timely and accurate processing
Coordinate with technical teams, vendors, and distributors to deliver appropriate solutions and competitive pricing
Maintain accurate records of customer interactions, sales pipeline, and quotations for effective account management
Identify upselling and renewal opportunities to maximize revenue and client retention
Preferred competencies and qualifications
Experience in B2B sales or account management to effectively manage client portfolios and sales processes
Diploma or above preferred as a foundation for understanding business processes and client needs
Strong communication skills demonstrated by engaging clients professionally and maintaining a customer-first approach
CARE’s vision and mission is to provide quality IT service and solution to businesses around the world so that clients can concentrate on their core businesses without having to worry about IT. CARE will be reliable and dependable so that companies will not worry about IT problems when they encounter one knowing that we will always be there to resolve it and to propose solutions to overcome it. Most importantly, CARE wants to make IT work for companies instead of companies working for the IT.