Kerja Sepenuh Masa Customer Service Officer, Gaji tinggi MYR 2,200 di ASP Medical Group Pulau Pinang - Maukerja

Job description:

Roles and responsibilities

• Managing large amounts of inbound and outbound calls in a timely manner
• Attend to medical related calls, issuance of GLs
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Able to handle customer services and operational tasks at the same time

Requirements

• Previous experience in medical/insurance customer support role (optional)
• Strong phone and verbal communication skills along with active listening
• Able to work shifts including PH
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

Job Types: Contract/Permanent

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Office hours / Rotational shift

Supplemental Pay:

• Attendance bonus
• Performance bonus

Ability to commute/relocate:

• Bayan Lepas: Reliably commute or plan to relocate before starting work (Preferred)

Pay: From RM2,200.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person