Most healthcare marketing is forgettable. Your job is to make ours impossible to ignore
for the right reasons.
A brand can buy reach. It cannot buy trust.
Trust is earned through what people see, hear, experience, remember and say to one another. It is built through authentic content, credible social proof, cultural relevance and consistent human connection.
Arkstone Healthcare is looking for an unconventional
Social Growth & Brand Reputation Lead
who understands how public perception is formed, and how an unfamiliar healthcare brand becomes one that people recognise, trust and talk about.
You must know how to:
Build communities
Earn attention
Shape public perception
Strengthen social credibility
Turn trust into sustainable organic growth
You will work directly with our CEO to grow and strengthen the reputation of multiple healthcare brands.
This Is Not a Traditional Performance-Marketing Role
Your primary growth strategy will not be increasing advertising budgets, constructing predictable funnels or producing conventional corporate campaigns.
You will use:
Social media
Storytelling
Community participation
Patient education
Cultural observation
Creative experimentation
Social proof
Human behaviour
We are looking for an experienced growth marketer who has worked in a startup environment and understands how to produce meaningful results without a large team, agency or production budget.
You MUST move fast. More importantly, you must know how to move fast without becoming careless.
What You Will Take Charge Of
You will:
Lead the organic growth of our TikTok, Instagram, Facebook, RED/Xiaohongshu and Lemon8 channels across multiple brands
Identify the platforms, communities and emerging channels where our audiences are spending their attention
Develop content concepts that make healthcare brands relatable, memorable and culturally relevant
Turn everyday clinic activities, patient questions, clinician insights and team moments into compelling content
Identify conversations, trends and audience behaviours that our brands can participate in meaningfully
Develop customer-acquisition strategies that do not depend solely on paid advertising
Build social proof through patient education, team personalities, behind-the-scenes content and authentic brand storytelling
Strengthen public perception through consistent, credible and responsible communication
Experiment rapidly with hooks, formats, narratives, personalities and distribution strategies
Develop repeatable content formats instead of relying on occasional viral posts
Track what works, understand why it worked and apply those lessons quickly
Work closely with clinicians, marketing and operations teams to capture content on the ground
Respond intelligently to audience feedback and emerging reputation risks
Ensure communications remain accurate, responsible and compliant with the Healthcare Services Act, Healthcare Services (Advertisement) Regulations and other applicable professional guidelines
The Person We Are Looking For
You are bold, observant, resourceful and tenaciously creative.
You understand that marketing is not simply about making attractive content. It is about understanding:
What people notice
What they believe
What they remember
What they share
Who they trust
What motivates them to take action
You may have a slightly mischievous or contrarian streak, but you use it intelligently, ethically and with good judgement.
You are likely someone who:
Has previously grown a brand in a startup or bootstrapped environment
Sees content opportunities that other people overlook
Understands internet culture without trying too hard to appear trendy
Can explain why a piece of content will—or will not—capture attention
Is willing to challenge conventional healthcare marketing
Can make serious subjects interesting without making them irresponsible
Has strong instincts for storytelling, human behaviour and public perception
Is comfortable experimenting, failing quickly, learning and trying again
Is resourceful enough to create results without requiring a large production budget
Is comfortable appearing on camera and directing clinicians or team members on camera
Can build genuine relationships with audiences instead of merely broadcasting at them
Is willing to get your hands dirty and execute ideas personally
Takes ownership instead of waiting for detailed instructions
Can balance speed, creativity, accuracy and professional responsibility
You do not need to have every answer before starting.
You do need the courage to test ideas, the discipline to study the results and the judgement to know where creativity must stop and professional responsibility begins.
This Role Is Not for You If
You only want to manage paid advertisements
You require an agency or production team to execute every idea
You prefer lengthy approval chains and predictable routines
You copy trends without understanding why they work
You measure success only through likes and follower counts
You are uncomfortable appearing on camera or directing others on camera
You believe healthcare marketing must always feel formal, distant or corporate
You wait to be given ideas instead of actively finding opportunities
You use fake reviews, misleading claims, manufactured controversy or deceptive engagement tactics
You confuse moving quickly with producing careless work
How Success Will Be Measured
Your performance will be evaluated based on:
Organic reach among relevant audiences
Qualified audience and community growth
Engagement quality rather than vanity metrics alone
Growth in branded searches, direct enquiries and patient acquisition
Improvement in brand sentiment, recognition and social credibility
Consistency, speed and quality of content production
Development of repeatable organic content formats
Ability to turn audience insights into better content and business decisions
Contribution to the reputation and commercial growth of our healthcare brands
Ability to experiment rapidly while remaining accurate and compliant
Why Join Arkstone Healthcare?
Influence how multiple growing healthcare brands are positioned and perceived
Work directly with our CEO and have your ideas considered and executed without unnecessary layers
Join an energetic and ambitious team that values ownership, experimentation and momentum
Receive room to challenge assumptions and test ideas that would rarely survive inside a conventional corporate marketing department
Build brands from the ground up and see the direct impact of your work
Help make healthcare communication clearer, more human and more relevant
Build brands that become impossible to ignore for all the right reasons
How to Apply
Do not send us only a conventional résumé.
Please include:
Your résumé or LinkedIn profile
Brands, accounts or communities you have helped grow
Specific examples of what you personally did and the results achieved
One healthcare brand you think has built genuine trust, and why
Three content ideas you would test during your first month at Arkstone Healthcare
Apply via: Please send a WhatsApp message to +************* 3698 (T.A.Ding)
Arkstone Healthcare is a people-first healthcare group that builds and backs next generation medical and dental businesses who share our belief in evidence-based, minimally invasive and human-centred care in the following verticals:
- Brick and mortar clinics with an enduring digital presence
- Digital healthcare platforms that enhance and encourage patient education and trust
- Clinical diagnostic software that focus on actionable insights to improve clinical outcomes
- Predictive health care intelligence software for patients, and
- Longevity enhancing pharmaceuticals.
We modernise care inside traditional settings that have proven models to make treatment and medical-dental care more transparent, comfortable and accessible.
Our guiding lens is simple: Human first, patient first.
In our quest to humanise healthcare, our teams are constantly testing new ideas, tools, and protocols, not for the sake of innovation, but to solve real patient problems better, faster, and more safely.
We build clinics that are both beautiful while operationally precise. We integrate technology where it improves decision making, speed and consistency. We partner with clinical teams who lead with integrity. We redesign patient journeys so the first meaningful touchpoint is clinician led, not sales led.
We put to test the tools behind care, whether it is equipment, materials, consumables, medications, or protocols. When the right solution does not exist, we develop it ourselves.
At Arkstone, we rebuild healthcare from inside out with technology led by empathy.