Sepenuh Masa Service Crew-Restaurant Crew Jobs, salary up to MYR 1,800 in Seloka Section 18 Ipoh - Maukerja

JOB OVERVIEW

The Service Crew/Café Crew is responsible for delivering excellent customer service, ensuring smooth café operations, and maintaining cleanliness and efficiency in a modern Nasi Lemak fast-paced café. This role plays a key part in creating a welcoming dining experience, supporting kitchen operations, and upholding hygiene and service standards.

KEY RESPONSIBILITIES

Customer Service & Front-of-House

• Greet customers warmly and assist with menu recommendations.
• Take orders accurately (manual/QR ordering system depending on outlet).
• Serve food and beverages efficiently and promptly.
• Ensure customer satisfaction and handle basic customer feedback professionally.
• Maintain dining area cleanliness, table turnover, and overall café ambiance.

Operational Support

• Assist in basic food preparation, plating, garnishing when required.
• Support kitchen team during peak periods.
• Manage takeaway and delivery orders (GrabFood/FoodPanda/etc.).
• Refill condiments, cutlery, and dining essentials.

Cashiering & POS

• Operate POS/QR payment systems.
• Handle cash and digital payments accurately.
• Ensure proper end-of-day cash balancing.

Hygiene & Safety

• Ensure adherence to food safety, hygiene, and cleanliness standards.
• Maintain proper sanitation of dining area, service counter, and equipment.
• Follow SOPs for handling food, waste segregation, and stock rotation (FIFO).

Teamwork & Communication

• Work closely with outlet team to ensure smooth daily operations.
• Communicate effectively with kitchen, barista, and management teams.
• Support new crew training when required.

Other Duties

• Participate in stock counting, receiving goods, and basic inventory tasks.
• Assist in café events, promotions, and seasonal menu launches.
• Perform any other duties assigned by Outlet Supervisor/Manager.

JOB REQUIREMENTS

Qualifications

• Minimum SPM or equivalent.
• Experience in F&B or café environment is an added advantage.
• Fresh graduates or first-job seekers are encouraged to apply.

Physical Requirements

• Able to stand long hours.
• Able to work under pressure in a fast-paced environment.
• Able to work shift hours, weekends, and public holidays.

Personal Attributes

• Pleasant personality, customer-oriented, and a team player.
• Strong sense of responsibility and punctuality.
• Positive attitude and willingness to learn.
• Good communication skills.

SKILLS REQUIRED

• Customer service & communication skills.
• Basic food handling & hygiene knowledge.
• POS/cashiering skills.
• Teamwork & time management.
• Problem solving in fast-paced situations.
• Ability to multitask effectively.

Job Type: Full-time

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• Able to work long working hours, weekend, public holiday

Work Location: In person