- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, Account Manager (Retail) di NEC Corporation Of Malaysia Federal Territory - Maukerja
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Company Description NEC Corporation of Malaysia Sdn Bhd is part of NEC Corporation, a global leader in integrating IT and network technologies that support businesses and communities worldwide. Leveraging more than 100 years of technological innovation, NEC delivers advanced products and solutions that address complex and evolving customer needs. The company combines deep local expertise with global resources to help organizations improve performance, efficiency, and security. NEC’s mission is to empower people, businesses, and society through reliable, cutting-edge technology solutions. More information is available at ************* or via *************
Role Description This full-time Account Manager (Retail) role is based in WP Kuala Lumpur and follows a hybrid work arrangement, combining on-site client engagement with some work-from-home flexibility. The Account Manager is responsible for managing and growing relationships with retail sector clients, serving as a primary point of contact for all account-related matters. Typical activities include developing account plans, identifying new sales opportunities, preparing proposals, and coordinating with internal teams to ensure timely delivery of solutions and services. The role involves monitoring account performance, resolving issues, and providing high-quality customer service to maintain client satisfaction and retention. The Account Manager will also collaborate with sales and marketing teams to support campaigns, attend client meetings, and report on pipeline, forecasts, and market trends.
Qualifications
Role Description This full-time Account Manager (Retail) role is based in WP Kuala Lumpur and follows a hybrid work arrangement, combining on-site client engagement with some work-from-home flexibility. The Account Manager is responsible for managing and growing relationships with retail sector clients, serving as a primary point of contact for all account-related matters. Typical activities include developing account plans, identifying new sales opportunities, preparing proposals, and coordinating with internal teams to ensure timely delivery of solutions and services. The role involves monitoring account performance, resolving issues, and providing high-quality customer service to maintain client satisfaction and retention. The Account Manager will also collaborate with sales and marketing teams to support campaigns, attend client meetings, and report on pipeline, forecasts, and market trends.
Qualifications
- Candidates should possess strong Account Management and Customer Service skills to build, maintain, and support key retail client relationships.
- Candidates should possess Business Planning and Sales skills to create account strategies, drive revenue growth, and meet or exceed targets.
- Candidates should possess excellent Communication skills to present solutions, negotiate terms, and collaborate effectively with clients and internal stakeholders.
- Relevant experience in retail or IT/technology solutions, especially within a B2B environment, is highly beneficial.
- Ability to work in a hybrid setup from WP Kuala Lumpur, manage multiple accounts, and prioritize tasks in a fast-paced environment.
- Proficiency with CRM tools, basic data analysis, and MS Office applications to track activities and prepare reports.
- Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent professional experience.
- Strong problem-solving mindset, customer-centric attitude, and readiness to travel locally for client meetings when required.
Peringatan Penting
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