Company Overview
Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and supply across sectors including offices, factories, schools, hospitals, and residences. We provide project management and technical support for repair, service, and maintenance.
Job Summary
Join Puricare as a Sales Support Executive to manage sales enquiries, coordinate orders, and support the sales team in delivering excellent customer service and accurate sales documentation.
Responsibilities
Manage and respond promptly to sales enquiries via email, WhatsApp, and other channels to ensure customer needs are addressed
Analyze customer requirements and collaborate with the sales team to deliver tailored solutions
Prepare accurate quotations, sales orders, and work orders to facilitate smooth sales processes
Follow up on quotations, enquiries, and orders to ensure timely progression and customer satisfaction
Coordinate with customers and internal teams to ensure orders and work are fulfilled on schedule
Provide professional day-to-day customer service, handling requests, feedback, and complaints effectively
Maintain comprehensive and accurate records of customers, enquiries, quotations, orders, and sales activities
Liaise with internal stakeholders to align on customer orders and work order status
Monitor sales and work order progress and communicate updates to customers and sales teams
Assist Sales & Marketing with administrative tasks, promotional campaigns, events, and customer communications
Support preparation of sales, customer, and management reports to inform business decisions
Maintain and update CRM systems to ensure sales data accuracy and accessibility
Assist sales team members with presentations, proposals, and product information to enhance sales efforts
Identify and pursue opportunities for follow-up sales, repeat orders, and new customer leads
Perform additional sales, customer service, and administrative duties as assigned by management
Preferred competencies and qualifications
Diploma or degree in Business Administration, Sales, Marketing, or related discipline
1–3 years of experience in sales support, coordination, or customer service roles
Proficiency in Microsoft Office and Outlook
Experience with CRM or sales management systems is advantageous
Strong communication, organizational, and follow-up skills
Ability to multitask and manage multiple enquiries and tasks efficiently
Positive, responsible, proactive attitude with capability to work independently and collaboratively in a fast-paced SME environment
Puricare Pte Ltd was established in 2007 as one of the market pioneer in water dispenser business.
Our main activities is to distribute and supply pipe-in water dispenser for all business sectors such as offices, factories, warehouse, schools, hospitals, residential etc..
We also support project & contract management. A team of well-trained technical staff to support all of our customers in term of repair, service, maintenance, etc...