jobs in CMC-APAC PRIVATE LIMITED

Kerja Sepenuh Masa Operations Support Engineer (GovTech’s Optical CMS), Gaji tinggi SGD 3,500 di CMC-APAC PRIVATE LIMITED Central Region (Singapore) - Maukerja

Operations Support Engineer (GovTech’s Optical CMS)

CMC-APAC PRIVATE LIMITED

Sepenuh Masa

Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • 1 FINLAYSON GREEN Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Role Purpose

Responsible for hands-on website maintenance, enhancement implementation and production support services.

Key Responsibilities

Website Maintenance & Enhancement

  • Perform day-to-day website maintenance activities.
  • Execute content updates and minor enhancements.
  • Implement approved enhancements, including template changes, component improvements and feature updates.

CMS Administration

  • Administer and support website content updates on GovTech’sOptical CMS.
  • Assist with CMS upgrades, patching activities and compatibility assessments.

Production Support

  • Monitor website performance.
  • Troubleshoot and resolve production issues.
  • Conduct defect fixing, preventive maintenance and optimisation activities.
  • Respond to incidents within agreed service levels.

Testing Support

  • Support SIT activities.
  • Support UAT activities.
  • Perform post-deployment verification tasks.

Security & Compliance

  • Partner with the Project Manager to address security issues within required timelines.
  • Ensure compliance with ICT security policies, DSS requirements, IM8 requirements, data protection obligations and audit requirements.
  • Analyse, remediate, test and close vulnerabilities identified through VAPT exercises, security scans, audits and security advisories.
  • Support validation and verification of remediation measures within required timelines.

Documentation & Reporting

  • Maintain accurate records of completed work.
  • Support reporting and operational documentation requirements.

Relevant Experience

  • Hands-on experience supporting GovTech’sOptical CMS environments.
  • Experience providing website operations and maintenance support.
  • Experience in troubleshooting, incident management, system monitoring, deployments, releases and enhancement implementation.
  • Experience supporting Sitefinity or Sitecore websites hosted on a Government Content Website Platform(CWP) will be advantageous.
  • Experience remediating web application vulnerabilities and VAPT findings, including verification of implemented fixes, will be advantageous.

Peringatan Penting

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