- Singapore Singapore
Kerja Sepenuh Masa System Operation Engineer, Gaji tinggi SGD 6,000 di WORLD PARTNERS SOLUTION PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Summary
Manage and resolve network operation issues, coordinate contractor activities, and ensure operational continuity through effective monitoring, reporting, and process improvements.
Responsibilities
Resolve daily network issues reported by the Network Operation Centre (NOC) via NMS, calls, or emails to maintain system stability
Review outstanding issues weekly and plan root cause analysis to produce monthly reports and validate contractor SLA compliance
Coordinate and track contractor activities to prevent conflicts with critical operations
Initiate and review change requests, including post-implementation assessments, to ensure smooth transitions
Develop and review Standard Operating Procedures (SOPs) to enhance operational efficiency and compliance
Update and maintain accurate records to support audit and operational requirements
Validate contractor work to ensure quality and adherence to specifications
Escalate operational impacts promptly to management for timely resolution
Facilitate monthly management meetings to communicate status, issues, and action plans
Requirements
At least diploma in IT related field
Minimum 3 years relevant experience
Comfortable to travel around from site to site
World Partners is a Singapore-based company established since January 2002. With over two decade of experience, you can be rest assured that your business is in capable hands. We provide outsourced
IT services
. No matter what your needs are, World Partners has the perfect
IT solution
for you – it’s why our clients keep coming back to us. Because we understand that different clients have different requirements, we are able to customise our services to suit your company’s unique culture.
Manage and resolve network operation issues, coordinate contractor activities, and ensure operational continuity through effective monitoring, reporting, and process improvements.
Responsibilities
Resolve daily network issues reported by the Network Operation Centre (NOC) via NMS, calls, or emails to maintain system stability
Review outstanding issues weekly and plan root cause analysis to produce monthly reports and validate contractor SLA compliance
Coordinate and track contractor activities to prevent conflicts with critical operations
Initiate and review change requests, including post-implementation assessments, to ensure smooth transitions
Develop and review Standard Operating Procedures (SOPs) to enhance operational efficiency and compliance
Update and maintain accurate records to support audit and operational requirements
Validate contractor work to ensure quality and adherence to specifications
Escalate operational impacts promptly to management for timely resolution
Facilitate monthly management meetings to communicate status, issues, and action plans
Requirements
At least diploma in IT related field
Minimum 3 years relevant experience
Comfortable to travel around from site to site
World Partners is a Singapore-based company established since January 2002. With over two decade of experience, you can be rest assured that your business is in capable hands. We provide outsourced
IT services
. No matter what your needs are, World Partners has the perfect
IT solution
for you – it’s why our clients keep coming back to us. Because we understand that different clients have different requirements, we are able to customise our services to suit your company’s unique culture.
Peringatan Penting
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