Company Overview
SBM MANAGEMENT SERVICES PTE.LTD. is an American multinational with 40+ years in global soft services. Trusted by Fortune 500 clients, SBM employs over 12,000 staff and leads in janitorial and workplace soft services with a focus on innovation and service excellence.
Job Summary
Support data management and system training to ensure accurate information flow and compliance within SBM’s operational processes.
Responsibilities
Enter personal information accurately into databases from forms or spreadsheets to maintain data integrity
Conduct periodic audits to verify data accuracy and compliance with company standards
Train clients and new supervisors/executives on the inhouse system 4Insite to enhance user proficiency
Review data for errors and report unusual findings to management for timely resolution
Collect and verify completeness of information before data entry into software programs
Maintain data accuracy through regular updates and quality checks
Troubleshoot and resolve technical issues related to data systems to ensure smooth operations
Assist management in monitoring data feeds into new systems for consistency and reliability
Monitor training compliance within the knowledge centre assigned to employees to support workforce development
Oversee monthly data feeds for quality, safety, and personnel details to uphold operational standards
Communicate effectively with team members to resolve data errors and operational challenges
Scan, print, and organize documents required for data entry to maintain proper records
Adhere to privacy guidelines as mandated by local laws to protect sensitive information
Generate weekly and monthly reports on customer feedback and improvement areas to inform management decisions
Ensure software updates are applied promptly and provide training to new employees on company processes
File and organize paperwork to maintain a clear record of original documents for audit purposes
SBM MANAGEMENT SERVICES PTE.LTD.
SBM is an American Multinational Corporation with over 40+ years’ expertise as a leading global soft services provider. We have earned the trust of a dynamic Fortune 500 client base. With over 12,000 employees, we are delighted to receive accolades within regular IFM group, client and industry recognition for our transformative service approach and commitment to innovation. We are on a constant lookout for talents to groom and grow together with our expanding footprint in janitorial, cleaning services and other related workplace soft services.