About the Role
Are you a hungry, creative, and proactive go-getter looking to take a massive leap in your career? We are seeking a Junior Brand & Operations Lead to help manage and grow three dynamic business pillars: a digital marketing agency, an e-commerce beauty brand, and a hands-on venue space.
If you are a fresh graduate or early-career professional with high energy, strong visual taste, sharp practical thinking, and a drive to solve problems without being micromanaged, this is your playground. You will work directly alongside the business owner, gaining real-world ownership, leadership experience, and full creative input from day one.
Key Responsibilities
1. Digital Marketing & Creative Direction
- Creative Quality Control: Review and approve visual assets, graphics, and campaign concepts to ensure high-quality standards before client delivery.
- Pricing & Profitability: Review current service packages and research market rates to ensure services remain profitable.
- Mentorship: Guide and share creative evaluation skills with the client relations assistant to lift team standards.
- Freelance Hiring: Identify, screen, and interview freelance designers, web developers, and specialized creatives whenever extra project support is needed.
2. E-Commerce & Brand Execution
- Sales Channel Growth: Keep a close eye on daily performance across Shopee and Lazada, brainstorming ways to boost visibility and orders.
- Operations & Team Guidance: Direct two project assistants on daily tasks, promotions, and shop management.
- P&L & Basic Finance: Manage daily operational queries (handling invoice details, approving delivery fee waivers, and keeping track of margins).
3. Venue & Event Operations Leadership
- Event Planning & Outreach: Proactively plan creative events, activities, and programs to drive continuous footfall, build community partnerships, and attract steady visitor traffic to our physical venue locations.
- Venue Management & Hiring: Oversee on-site operations and handle hiring and scheduling for venue staff.
- Action-Oriented Problem Solving: Take high-level ideas from the founder and turn them into reality. Find fast, resourceful solutions to daily operational challenges as they arise.
Who We Are Looking For
- Experience Level: Fresh graduates or professionals with 1–3 years of experience in marketing, e-commerce, or operations who are ready to prove their capabilities.
- Creative Instinct: Great visual eye, keen attention to aesthetic details, and strong brand sense.
- Proactive Mindset: Self-motivated, resourceful, and action-oriented. You don't wait to be told every step; you naturally look for solutions.
- Basic Business Sense: Comfortable with numbers, simple P&L tracking, and logic-based decision-making.
- People Skills: Ability to guide junior team members clearly and communicate professionally with external partners.
Why Join Us?
- Accelerated Growth: Gain multi-industry experience (Digital Agency, E-Commerce, and Venue/Events) that would take years to acquire at a standard corporate job.
- Direct Mentorship: Work directly with the founder to learn business operations, commercial pricing, and team management firsthand.
- Real Ownership: Your decisions will directly impact revenue and brand success—not just endless entry-level paperwork.
Pay: From RM3,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
Work Location: In person