Kerja Sepenuh Masa Contract Operation Associate, Gaji tinggi MYR 3,800 di Miki Travel Federal Territory - Maukerja

Key Responsibilities:

Hotel Contract & Rate Management

• Maintain and update hotel rates, availability, allocations, and contractual terms for European markets.
• Accurately input hotel contract details, rates, and conditions into the company’s internal system within the required timelines.
• Ensure all contractual information and data entries are complete, accurate, and updated on time.
• Review hotel contract information and identify, investigate, and resolve any discrepancies or data-related issues.
• Ensure contracted rates, discounts, special offers, and applicable terms are accurately reflected in the system.

Room Allocation & Hotel Coordination

• Monitor and manage room allocations according to business and client requirements.
• Liaise with hotel partners to request and secure additional room allotments when required.
• Follow up with hotels and relevant internal teams on allocation, rate, or contract-related matters.

Administrative & Operational Support

• Review and route incoming hotel correspondence to the appropriate Account Manager or relevant team.
• Process internal tour-related communications, requests, and updates within the required deadlines.
• Maintain accurate records and documentation to support smooth day-to-day operations.

Requirements

• Diploma or Bachelor’s Degree in Tourism, Hospitality Management, Business Administration, or a related field.
• 1–2 years of relevant experience in the travel, tourism, hospitality, hotel contracting, or related industry would be an advantage.
• Familiarity with AS400 (OSCAR), Travel Studio, Channel Manager, or similar travel and hotel management systems would be an added advantage.
• Good command of English, both written and spoken.
• Strong attention to detail with a high level of accuracy.
• Good organizational and multitasking skills, with the ability to manage deadlines in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Able to work independently while collaborating effectively with internal teams and external partners.
• Adaptable and able to manage changing priorities and business requirements.
• Candidates who are available immediately or serving a short notice period will be given pri

Job Type: Full-time

Pay: RM3,000.00 - RM3,800.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• How many years of working experience do you have?
• What's your expected salary?
• Are you willing to travel to KL if you have been selected?
• Do you have experience in using (AS400) Oscar?

Education:

• Bachelor's (Preferred)

Work Location: In person