Kerja Sepenuh Masa, Sales Operation Specialist di Evolve Scientific An NES Fircroft Company - Maukerja

I'm partnering with a life sciences organization in the search for a Sales Operation Specialist to join its Singapore-based team.

This is a broad sales operations and commercial support position, combining customer coordination, sales administration, order management, reporting and inside-sales activities.

The role would suit someone who enjoys working at the centre of a busy commercial organization — keeping customers, sales teams and internal functions aligned while ensuring opportunities and orders move smoothly from enquiry through to completion.

Key Responsibilities:

Sales & Customer Support:

• Manage incoming customer enquiries and coordinate them with the appropriate commercial teams.
• Support the sales process from initial enquiry through quotations, proposals, order processing and follow-up.
• Prepare quotations, commercial documents, pricing information and customer materials.
• Maintain regular communication with existing customers and support ongoing account development.
• Identify potential additional business opportunities and ensure these are followed up by the relevant sales team.
• Coordinate customer meetings, product demonstrations, online sessions and other commercial activities.
• Maintain accurate customer and opportunity information within the CRM.

Sales Operations:

• Manage day-to-day sales administration, including order entry, order tracking, delivery coordination and invoice follow-up.
• Work closely with supply chain, logistics, finance and customer service teams to ensure smooth order fulfilment.
• Resolve customer and order-related issues in a timely and professional manner.
• Maintain accurate records relating to customers, commercial agreements and pricing.
• Prepare regular sales reports, pipeline updates and business performance summaries.
• Support forecasting, annual planning and other commercial reporting activities.
• Provide administrative support to senior commercial stakeholders when required.

Regional & Cross-Functional Coordination:

• Act as an important point of contact between customers, sales teams and internal functions.
• Coordinate with colleagues and business partners across different markets and time zones.
• Support customer events, conferences, meetings and other commercial activities.
• Work with marketing, regulatory, technical and operational teams to ensure customers receive timely information and support.
• Track outstanding actions and follow-ups to ensure timely completion.

Reporting & Market Support:

• Maintain visibility of key customer, sales and activity information.
• Compile and analyze data to support commercial decision-making.
• Assist with business reviews, presentations and management reporting.
• Monitor relevant market and competitor developments and share useful insights with the commercial team.

Compliance & Quality:

• Ensure commercial and administrative activities are completed in accordance with internal policies and applicable industry requirements.
• Maintain appropriate customer and commercial documentation.
• Support internal processes, audits and compliance activities where required.

Requirements:

• Prior experiences in sales administration, sales operations, inside sales or commercial coordination role.
• Experience within life sciences, healthcare, medical technology, pharmaceuticals, biotechnology or another technically complex industry.
• Experience supporting sales teams and/or senior commercial stakeholders.
• A good understanding of B2B sales processes, customer management and order fulfilment.
• Strong customer service, communication and stakeholder management skills.
• Confidence working across multiple internal functions and with stakeholders from different markets.
• Experience with CRM systems and strong Microsoft Office skills, particularly Excel and PowerPoint.
• A background in a scientific or technical environment would be advantageous

Registration Number: R24123122