Kerja Sepenuh Masa, Account Manager (Digital- AI) di Replicast AI Federal Territory - Maukerja

Replicast AI is looking for a driven and client-focused Account Manager based in Malaysia to manage enterprise customers and support the delivery of AI and digital human projects across Malaysia and the region. This is a hybrid commercial and project delivery role suited for someone who enjoys working with clients, technology and cross-border teams.

Key Responsibilities

• Manage and build strong relationships with enterprise clients in Malaysia.
• Act as the key point of contact throughout the client engagement and project lifecycle.
• Support sales pitches, proposals, tenders and RFP submissions.
• Understand client requirements and translate business needs into clear project scopes and deliverables.
• Project manage AI and digital projects from kick-off through implementation, testing and deployment.
• Coordinate closely with our Singapore and Indonesia teams, including developers, AI engineers and product teams.
• Conduct product and technical demonstrations for clients and prospective customers.
• Support solution configuration, UAT, QA and troubleshooting before deployment.
• Track project timelines, deliverables, client feedback and outstanding action items.
• Identify opportunities to grow existing accounts and introduce additional Replicast AI solutions.
• Ensure projects are delivered professionally and clients have a strong overall experience working with Replicast AI.

Requirements

• Experience managing enterprise-scale digital, software, technology or AI projects.
• Experience in account management, project management, client servicing or technology consulting preferred.
• Comfortable conducting product and technical demonstrations.
• Strong communication, presentation and stakeholder management skills.
• Able to work effectively with technical and non-technical stakeholders.
• Organised and capable of managing multiple clients and projects simultaneously.
• Strong interest and passion for AI and emerging technologies.
• Self-motivated, resourceful and able to work independently with minimal supervision.
• Comfortable working with regional and cross-functional teams across Singapore, Malaysia and Indonesia.

What We Offer

• Opportunity to work directly with enterprise clients on cutting-edge AI projects.
• Exposure to Digital Humans, Generative AI, Conversational AI and other emerging technologies.
• Regional exposure across Southeast Asia.
• High level of ownership and career growth within a fast-growing AI company.

We are looking for someone who is commercially minded, technically curious and hands-on, and who can take ownership of both client relationships and successful project delivery.