Operations Associate
Job Title: Operations Associate
Location: KL - Kuala Lumpur
Job Overview
We are looking for detail-oriented Operations Associates to support day-to-day operational activities for a financial entity. The role will primarily involve data entry, data validation, document processing, reconciliation and operational support, while ensuring accuracy, completeness and adherence to established processes.
Key Responsibilities
- Perform accurate and timely data entry across operational systems and applications.
- Validate information against source documents and predefined business rules.
- Review, verify and process financial and operational data.
- Identify data discrepancies, missing information or inconsistencies and coordinate for resolution.
- Perform document verification and maintain accurate records.
- Support data cleansing, reconciliation and quality-check activities.
- Follow established Standard Operating Procedures (SOPs), workflows and quality guidelines.
- Maintain confidentiality of sensitive business and customer information.
- Prepare basic operational reports and status updates.
- Escalate exceptions and process issues to the appropriate team members.
- Meet defined productivity, accuracy and turnaround-time targets. Requirements
- Diploma or Bachelor's degree in Business Administration, Finance, Accounting, IT or a related discipline.
- 1–3 years of experience in data entry, operations, banking, financial services, back-office processing or a similar environment.
- Strong attention to detail and accuracy.
- Good working knowledge of Microsoft Excel and Microsoft Office.
- Ability to work with large volumes of data and repetitive processes without compromising quality.
- Good written and verbal communication skills.
- Ability to follow structured processes and meet deadlines.
- Previous banking or investment banking experience will be an advantage.
Key Competencies
- Data accuracy
- Attention to detail
- Process discipline
- Analytical thinking
- Time management Confidentiality
- Team collaboration
Pay: RM2,000.00 - RM4,000.00 per month
Work Location: In person