- Kuala Lumpur Federal Territory Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Qualifications
· Educational Background: Possess at least Diploma and above, in any field.
· Experience: Minimum of 2 years of working experience in a call center or BPO environment, with prior experience in a supervisory or team leader role.
· Skills:
o Strong leadership and team management skills.
o Excellent communication and interpersonal skills in Korean and English.
o Proficiency in customer service software and tools.
o Ability to analyse data and derive actionable insights.
o Problem-solving and conflict resolution skills.
o Ability to work in a fast-paced environment and adapt to changing priorities.
*Open to review those senior agents whom willing to be groomed as TLs. The candidate should be comfortable handling Client Communication and reporting*
Job Type: Full-time
Pay: RM12,200.00 - RM12,500.00 per month
Benefits:
Language:
Work Location: In person
Peringatan Penting
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