Kerja Sepenuh Masa, Social Media Specialist Role (5K MYR Budget) di Aleph-Labs Federal Territory - Maukerja

Company Description Aleph-Labs is a creative engineering company headquartered in Singapore, operating across the Asia Pacific region with a team of nearly 300 professionals. The organization designs and builds financial, internet, mobile, and desktop solutions, combining strong technology expertise with thoughtful design. Aleph-Labs maintains a borderless, collaborative culture that leverages the strengths of each market while supporting a cohesive, inclusive work environment. The company is user-centric and focuses on creating applications that people enjoy using and clients are proud to own. Aleph-Labs approaches problems as opportunities to apply its skills and deliver functional, flexible, and impactful solutions.

Role Description This is a full-time Social Media Specialist role based in WP. Kuala Lumpur, offered on a hybrid arrangement that combines on-site work with the flexibility to work from home. The Social Media Specialist will manage and grow Aleph-Labs’ presence across key social media platforms, including planning, creating, and scheduling engaging content aligned with brand guidelines and campaign objectives. The role involves monitoring social channels, responding to audience interactions, and collaborating with design, marketing, and product teams to support integrated digital campaigns. The individual will track performance metrics, prepare regular reports, and provide insights to optimize content and campaigns. This position also includes staying current with social media trends, tools, and best practices to continuously improve Aleph-Labs’ online visibility and engagement.

• 1. Account Management & Client Leadership

Relationship Management: Serve as the primary liaison between the brand client and the internal creative/technical teams to ensure alignment on all deliverables.

Project Oversight: Manage project timelines, budgets, and expectations, ensuring all social media campaigns are delivered on time and within scope.

Strategic Presentation: Lead client meetings and presentations, articulating strategy, creative direction, and performance results with professional elegance.

Conflict Resolution: Navigate client feedback and potential crises with a calm, solution-oriented approach.

2. Strategic Social Media Planning

Brand Alignment: Develop and implement social media strategies that align with high-end positioning and business goals.

Agile Iteration: Maintain an agile mindset, constantly iterating based on platform shifts and audience behavior.

3. Content Creation & Storytelling

Platform Tailoring: Ideate, write, and curate compelling content for Instagram, LinkedIn, YouTube, Facebook, TikTok, and Pinterest.

Creative Collaboration: Work with photographers and designers to craft visually stunning, cohesive narratives.

Editorial Oversight: Build monthly content calendars and oversee timely publishing across all channels.

4. Community & Insights

Engagement: Cultivate a thriving online community and lead the brand's voice in an authentic, elegant, and human way.

Data Translation: Track performance across platforms and translate data into actionable insights and monthly reports for the client.

4. Leadership

Lead and mentor junior social media team members by providing direction, feedback, and development support.

Act as a point of leadership within the social media function, raising the bar on strategic and briefing quality across accounts.

What You Bring

Experience: 4+ years of hands-on experience in social media management and Account Management, ideally within hospitality or premium sectors.

Client Savvy: Proven success in managing high-touch client relationships and navigating complex stakeholder environments.

Linguistic & Writing Skills: Strong writing skills with the ability to craft copy that is elegant and on-brand. Analytical Proficiency: Confident working with analytics platforms (e.g., Sprout Social, Meta Insights) and reporting dashboards.

Visual Taste: A keen visual sense with an understanding of "premium" aesthetics to guide creative teams. You Are

A digital native with a deep understanding of what works across each social platform.

Proactive, self-motivated, and comfortable working independently and collaboratively.

Able to balance brand-building with performance—you’re strategic, but not afraid to get into the weeds. Calm under pressure, especially during live events or fast-moving crises.

Always learning, always curious. Nice to Have

Familiarity with consumer behavior and digital tone of voice in premium markets.

Experience with influencer seeding or co-branded content partnerships.

Visual skills: basic design, photography direction, or video editing (or at least, great taste and feedback!). Benefits

Competitive salary (compensation will be based on experience)

Medical insurance 

Yearly reward based on performance 

A solid team behind you: great people who love what they do

A fun culture which promotes learning and knowledge sharing 

Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Plenty of snacks (healthy and indulgent), beverages