Job Summary
This position is responsible to assist the Manager on ensuring smooth daily operations in the Salon & Boutique, and providing efficient services to all guests professionally as a customer-focused role. Reporting directly to the Store Manager and indirectly to the Operations Manager, this position will be situated in TWG Tea Salon & Boutique and is required to follow the weekly duty roster as planned out by the Store Manager.
Job Descriptions
Assist the Assistant F&B Retail Manager in overseeing and ensuring daily smooth Salon & Boutique operations
Responsible for ordering of goods and supplies, receiving and checking of inventory of goods and supplies
Responsible for offering a friendly and efficient services to all guests
Process guests orders to ensure that all items are prepared and served promptly
Assists in setup and clear down of the front and back of Salon & Boutique operations
Ensure food safety regulations are followed as according to NEA’s policy
To ensure neatness and cleanliness of service ware
Promote and sell our range of products and food and beverage items to walk-in customers
Perform demonstrations of products
Attending to customers’ needs, complaints and enquiries
Handling of cash, POS system and report of take-in-cash when on duty
Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for
To provide guidance, coaching and mentor of new joined service staff
Outlets
ION
Takashimaya
Marina Bay Sands
Swissotel
Raffles City
Airport (Transport provided for opening shift and closing shift)
Welfare & Benefits
13th Month Salary
Meal Allowance
Performance Bonus
Birthday Incentives
Medical Benefits
Staff Discount
Festive Gifting
Requirements
Minimum 2 years' of experience in F&B / Retail Operations, preferably in luxury goods industry
Welcoming personality
Good communication and interpersonal skills
Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness
High initiative and positive attitude
Available to work on weekdays, Saturdays and Sundays
Attractive remuneration package with salary that commensurate with relevant experience.
Please upload or send in a detailed RESUME indicating reasons for leaving, last drawn salary, expected salary and date of availability.
Only shortlisted candidates will be notified.
TWG Tea Company Pte Ltd implies a long history of perpetual exploration and creativity…
Offering over 800 teas from 36 different countries including countless exclusive teas all hand blended in Singapore, TWG Tea has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and only the finest, single estate teas from remote and mysterious regions of the world.
TWG Tea sources, blends, designs, manufactures, packs and distributes high quality loose and packaged teas, teabags, tea accessories, tea infused patisseries and gourmet products, showcased in our own directly operated and uniquely designed TWG Tea salons, boutiques and retail counters, and distributed to a network of wholesale luxury hotel and restaurant customers throughout Asia, the Middle East, North America and Europe.
TWG Tea is expanding its business and is looking for energetic, innovative and committed candidates with relevant experience to join us