We are seeking an experienced Desktop Engineering professional with 8-10 years of experience to lead enterprise endpoint engineering, support, and continuous improvement initiatives across the APAC region. The role will act as the escalation point for complex desktop-related issues, drive desktop standards and automation, enhance user experience, and ensure secure, stable, and compliant endpoint environments.
Key Responsibilities
Serve as the escalation point for advanced Windows, Microsoft 365, hardware, software, and endpoint performance issues.
Design, implement, and maintain desktop engineering standards, frameworks, and Windows 11 build strategies.
Manage enterprise OS deployment, imaging, patching, and endpoint provisioning using SCCM/MECM, Intune, and Autopilot.
Support endpoint security initiatives, including BitLocker, antivirus, and compliance monitoring.
Drive automation, knowledge sharing, documentation, and user enablement programs.
Collaborate with Service Desk and IT teams to improve incident resolution and user experience.
Ensure desktop environments remain audit-ready through proactive monitoring and configuration management.
Required Skills & Experience
8-10 years of Desktop Engineering experience in large enterprise environments.
Strong expertise in Windows 11, desktop architecture, gold image creation, OS deployment, and endpoint management.
Hands-on experience with SCCM/MECM, Microsoft Intune, Autopilot, Active Directory, Group Policy, and virtual desktops (VDI).
Strong knowledge of desktop security, patch management, application deployment, and ITSM tools such as ServiceNow.
Excellent troubleshooting, analytical, communication, and documentation skills.
Preferred Qualifications
Experience with Azure Hybrid AD Join, Microsoft Defender for Endpoint, DLP, EDR, UEM/DEM solutions, and DEX tools.
Advanced PowerShell automation skills.
ITIL v4 and Microsoft Desktop Engineering certifications.
Bachelor's degree in a relevant discipline.
NTT Singapore Pte Ltd (NTTS)
is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.