Kerja Sepenuh Masa, Account Director di Chariot Federal Territory - Maukerja

CLIENT LEADERSHIP & BUSINESS GROWTH: strengthens relationships and ensures the Chariot’s work delivers tangible value

Expectations:

• Serves as the main point of contact for senior clients and decision-makers.
• Leads annual business planning, reviews, and scopes of work with a focus on long-term growth.
• Translates business objectives into clear marketing and creative strategies.
• Identifies and secures organic growth opportunities across brands and regions.
• Anticipates client challenges and proactively offers solutions before they escalate.

Outcomes:

• Seen as a senior consultant and strategic partner.
• Accounts show steady growth and sustained client satisfaction.
• Chariot is viewed as indispensable to clients’ business success.

TEAM LEADERSHIP & DEVELOPMENT: empowers, mentors, and grows strong teams

Expectations:

• Oversees multiple managers and executives across different accounts.
• Sets clear goals, reviews performance, and provides actionable feedback regularly.
• Ensures team workload balance and morale remain healthy.
• Champions collaboration between all departments.
• Serves as a role model for professional conduct, accountability, and integrity.

Outcomes:

• Teams perform at a high level of independence, clarity, and confidence.
• Staff retention improves due to strong leadership and guidance.
• Departments collaborate seamlessly with minimal friction.

STRATEGIC & CREATIVE DIRECTION: ensures work is strategically sound, creatively excellent, and aligned with client goals

Expectations:

• Collaborates with Strategy and Creative leadership on briefs, campaign platforms, and storytelling.
• Reviews creative work to ensure clarity, effectiveness, and brand alignment.
• Elevates presentation quality and pushes for creative bravery backed by logic.
• Advocates for the Chariot’s creative vision while balancing client realities.

Outcomes:

• Campaigns under their leadership demonstrate strong strategic grounding and creative distinction.
• Chariot earns repeat work and recognition for quality.
• Clients and teams respect the judgment for being both creatively supportive and commercially grounded.

COMMERCIAL MANAGEMENT & AGENCY SUPPORT: ensures profitability, sustainability, and best practices across accounts

Expectations:

• Monitors revenue forecasts, scopes, and profitability for all managed accounts.
• Partners with Finance and Operations to manage billing, job closures, and resourcing.
• Contributes to new business development and Chariot’s marketing initiatives.
• Share learnings, best practices, and case studies to inspire others.

Outcomes:

• Accounts remain profitable with clear financial discipline.
• Chariot reputation grows through efficiency and strong delivery.
• Demonstrate ownership not only of client business, but also Chariot success.