- Kuala Lumpur Federal Territory Malaysia
Kerja Sepenuh Masa, ServiceNow Analyst a di Tata Consultancy Services (TCS) Federal Territory - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
- 6–8 years business analysis experience, with 3+ years on ServiceNow.
- Strong grasp of ITIL processes (Incident, Problem, Change, Request, CMDB); ITIL v4 Foundation preferred.
- Hands-on with ServiceNow modules such as ITSM, ITOM, SPM/ITBM, HRSD or CSM (as relevant).
- Agile/Scrum delivery, JIRA or ServiceNow Agile Development, strong documentation skills (BRD/FSD, RTM).
- Excellent stakeholder management and written/verbal communication.
- ServiceNow CSA and CIS certifications desirable;
Location
Kuala Lumpur
Job Function
IT INFRASTRUCTURE SERVICES
Role
Engineer
Job Id
434082
Desired Skills
IT IS_SM_Service Improvement
Desired Candidate Profile
Qualifications : Undergraduate
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut