Kerja Sepenuh Masa Trainer - Training Specialist (ACTA-ACLP), Gaji tinggi SGD 4,000 di PERSOL SINGAPORE PTE. LTD. Central Region (Singapore) - Maukerja

Survey Trainer | Up to $4,300

 Location: Central
 Salary: $4,000 – $4,300/month
 Working Hours: 5 days’ work week
Contract

We are looking for a structured, reliable and adaptable Survey Trainer to join the training team and support a large-scale client project.

In this role, you will deliver both virtual and classroom-based training, ensuring that new and existing staff are well-equipped to carry out data collection and communicate with professionalism, accuracy, empathy and clarity.

Key Responsibilities

• Deliver structured training on survey products, systems, service expectations and communication handling across common scenarios

• Facilitate training sessions across different formats and group sizes, including large-scale virtual sessions

• Translate procedures and policy documents into learner-friendly training materials and assessments

• Work closely with operations, project and quality teams to ensure training content remains aligned with current workflows, case trends and operational feedback

• Develop and maintain version-controlled training materials in accordance with internal templates and documentation standards

• Assess trainee understanding through assessments, feedback and follow-up sessions

• Develop refresher training content such as summary guides, learning modules and case-based learning materials

• Maintain accurate training records and ensure compliance with internal protocols and review processes

Requirements

• Diploma or Degree in any discipline

• Minimum 2 years of experience in training, facilitation, customer service or contact centre operations

• ACTA or ACLP certification is required

• Strong presentation, facilitation and communication skills

• Comfortable conducting both virtual and classroom-based training

• Proficient in Microsoft Office applications, particularly PowerPoint, Word, Excel and Teams

• Strong organisational skills with excellent attention to detail

• Able to manage multiple priorities in a fast-paced environment

We regret to inform that only shortlisted candidates will be notified.

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