Position Summary
Provide L3 support for enterprise Windows infrastructure, VMware, Nutanix, Active Directory and Hybrid Identity services in a 24x7 managed services environment.
Support Coverage
24x7 operational support, shift rotation, on-call support, major incident management, SLA compliance and DR activities.
Technical Requirements
- Windows Server 2016/2019/2022Administration
- Active Directory, DNS, DHCP,DFS, GPO, ADFS, KMS, RDS
- VMware ESXi, vCenter, HA, DRS,vMotion
- Nutanix Prism, AHV, CVM, LCM
- SCCM, BigFix, Datadog, Grafana
- AD Manager Plus and Quest Recovery Manager
AD and Entra ID Responsibilities
- Azure AD / Entra ID Operations
- Conditional AccessAdministration
- Identity Governance
- RBAC Administration
- Access Certification Reviews
- Entra Connect Management
- AD Recovery using QuestRecovery Manager
- AD Manager Plus Administration
- Security and Compliance Audits
- Hybrid Identity Management
- Certificate Lifecycle Management
Automation Skills
- Ansible Automation Platform
- Terraform Infrastructure asCode
- PowerShell Automation
- Python Scripting
- Workflow Automation
- Reusable Playbooks and IaCModules
Operational Responsibilities
- Incident, Problem and ChangeManagement
- RCA and KEDB Management
- Patching and VulnerabilityRemediation
- Lifecycle Management andEOL/EOS Tracking
- Capacity and PerformanceManagement
- DR Planning and Execution
- OEM Coordination
- Documentation, SOP and Runbook Maintenance
Preferred Certifications
- Microsoft Windows Server HybridAdministrator
- Microsoft Identity and AccessAdministrator
- VMware VCP/VCAP
- Nutanix NCP
- Red Hat Ansible Automation
- Hashicorp Terraform Associate
- ITIL Foundation
Avatar Techno Services Pte Ltd. is a Consulting and Solution Provider company in the Information Technology Industry, specialized in providing sound, secure and cost-effective IT solutions to Small & Medium enterprises thereby empowering and accelerating their growth.
Incorporated in 2019, Avatar Techno Services was initially under the banner of ILC Pte Ltd., providing IT Consulting services in Singapore to a handful companies in Singapore and overseas.
Within a short-span, we have grown from simple operation providing mono-service, to a team of dedicated staff, each of which is a professional in its own field.
We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.
Growing over the years with our maturity in service and excellence, we progress with a clear vision of brilliance in IT.
Avatar Techno Services provides customers consulting, integration, and implementation services and specialized in bringing business process capabilities, industry experience, and solution & market expertise that can help our clientele to deploy IT solutions, maximize functionality, and rapidly achieve Return on Investment