- Singapore
Kerja Sepenuh Masa [T06] IT Assistant Service Delivery Manager, Gaji tinggi SGD 8,500 di TALENTSIS PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are seeking a proactive and customer-focused
Assistant Service Delivery Manager
to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.
Key Responsibilities
Support the management of day-to-day service delivery operations and client engagements
Coordinate with internal teams to ensure service levels and customer expectations are achieved
Monitor service performance, track incidents, and follow up on issue resolution
Assist in preparing service reports, documentation, and operational reviews
Manage customer communications and maintain positive client relationships
Support service improvement initiatives and process optimization activities
Coordinate project activities and ensure timely delivery of assigned tasks
Escalate service issues where necessary and assist in driving resolution
Requirements
Diploma or Degree in Information Technology, Business, Engineering, or a related field
Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
Experience supporting service delivery activities and customer-facing operations
Strong communication and stakeholder management skills
Good organizational and coordination abilities
Proficient in Microsoft Office applications
Ability to work in a fast-paced environment and manage multiple priorities
Preferred Qualifications
Experience in IT services, managed services, or infrastructure support environments
Exposure to ITIL processes or service management frameworks
Experience in incident management, service reporting, or operational coordination
What We Offer
Career growth and development opportunities
Exposure to enterprise-level service delivery operations
Collaborative and supportive work environment
Opportunity to work with diverse stakeholders and clients
Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to
*************
for immediate processing.
(EA Reg No: 20C0312)
Talentsis Pte Ltd is a new-age talent acquisition and staffing service company. The company aims to be a one-stop service to provide a full spectrum of HR related services, including but not limited to the following:
Recruitment and Talent Acquisition
Executive Search
Headhunting
Contract & Flexible Staffing
Manpower Outsourcing
Reskilling & Upskilling
HR Consultancy & Advisory Service
(EA Reg No: 20C0312)
Assistant Service Delivery Manager
to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.
Key Responsibilities
Support the management of day-to-day service delivery operations and client engagements
Coordinate with internal teams to ensure service levels and customer expectations are achieved
Monitor service performance, track incidents, and follow up on issue resolution
Assist in preparing service reports, documentation, and operational reviews
Manage customer communications and maintain positive client relationships
Support service improvement initiatives and process optimization activities
Coordinate project activities and ensure timely delivery of assigned tasks
Escalate service issues where necessary and assist in driving resolution
Requirements
Diploma or Degree in Information Technology, Business, Engineering, or a related field
Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
Experience supporting service delivery activities and customer-facing operations
Strong communication and stakeholder management skills
Good organizational and coordination abilities
Proficient in Microsoft Office applications
Ability to work in a fast-paced environment and manage multiple priorities
Preferred Qualifications
Experience in IT services, managed services, or infrastructure support environments
Exposure to ITIL processes or service management frameworks
Experience in incident management, service reporting, or operational coordination
What We Offer
Career growth and development opportunities
Exposure to enterprise-level service delivery operations
Collaborative and supportive work environment
Opportunity to work with diverse stakeholders and clients
Only shortlisted candidates will be notified.
Please email a copy of your detailed resume to
*************
for immediate processing.
(EA Reg No: 20C0312)
Talentsis Pte Ltd is a new-age talent acquisition and staffing service company. The company aims to be a one-stop service to provide a full spectrum of HR related services, including but not limited to the following:
Recruitment and Talent Acquisition
Executive Search
Headhunting
Contract & Flexible Staffing
Manpower Outsourcing
Reskilling & Upskilling
HR Consultancy & Advisory Service
(EA Reg No: 20C0312)
Peringatan Penting
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