We are expanding our team and seeking a Business Analyst who is passionate about system functionality, user acceptance testing (UAT), and developing a long-term career in business analysis.
Candidates with UAT experience, knowledge of trade operations, or a strong interest in learning and growing in this domain are highly encouraged to apply. Fresh graduates are also welcome.
Key Responsibilities
1. Project & System Implementation Support
- Assist in the end-to-end delivery of the Trade Finance System enhancement and implementation projects.
- Participate in gathering and documenting business requirements.
- Review functional specifications and ensure alignment with business needs.
2. UAT Planning & Execution
- Prepare UAT test scenarios, scripts, and test data based on operational workflows.
- Execute UAT cycles, track defects, and validate system functionality.
- Ensure system behavior meets expected business rules and regulatory requirements.
3. Stakeholder & Cross-Functional Collaboration
- Work closely with Trade Operations, Product, Technology, Risk, and Compliance teams to ensure cohesive system integration and workflow alignment.
- Support communication between business users and technical teams.
4. System Functionality Support
- Provide day-to-day support on system usage, troubleshooting, and issue investigation.
- Monitor reported issues, coordinate fixes, and follow through until resolution.
5. Continuous Improvement & Enhancements
- Gather feedback from users and propose system enhancements to improve operational efficiency.
- Assist in prioritizing and managing enhancement requests.
6. Documentation & Governance
- Maintain up-to-date documentation including business requirements, SOPs, and process flows.
- Support compliance checks related to trade finance documentation and transactions.
7. Training & Enablement
- Conduct training sessions and user briefings on system features and new enhancements.
- Develop user guides, FAQs, and reference materials.
Requirements
Education
- Degree in Information Technology, Business, Finance, Banking, or related fields.
Experience
- 0–8 years of experience.
- Experience or internship exposure to UAT, business analysis, or trade operations is an added advantage.
- Fresh graduates with strong interest in business analysis or system-related roles are welcome.
Skills & Competencies
- Interest in building a long-term career in Business Analysis or System Support.
- Strong analytical, problem-solving, and documentation skills.
- Basic understanding of Trade Finance products (e.g., Letters of Credit, Guarantees, Collections) is beneficial but not mandatory.
- Good communication and stakeholder management abilities.
- Ability to work in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Proactive, meticulous, and eager to learn.
- Team player with strong self‑initiative and adaptability.
Pay: RM2,500.00 - RM9,000.00 per month
Work Location: In person