Job Summary
Assist customers by accurately taking orders, processing payments, and promoting menu items. Coordinate with the kitchen to ensure timely service, maintain cleanliness, handle feedback, and support daily restaurant operations.
Responsibilities
Assist customers by answering questions and guiding menu selections to enhance their dining experience
Take customer orders accurately and process payments efficiently to ensure smooth transactions
Promote food, beverages, special offers, and promotional items to increase sales
Deliver friendly and efficient customer service to create a welcoming atmosphere
Serve food and beverages while verifying order accuracy before delivery to customers
Coordinate with the kitchen team to ensure timely preparation and serving of orders
Maintain cleanliness and organize dining and service areas to meet hygiene standards
Replenish food, beverages, packaging, and supplies promptly to support continuous service
Perform opening and closing duties to prepare and secure the restaurant environment
Handle customer feedback by listening attentively and referring complaints to supervisors or managers as needed
Support daily restaurant operations by performing additional tasks assigned by management