- Singapore
Kerja Sepenuh Masa GUEST RELATIONS EXECUTIVE, Gaji tinggi SGD 3,400 di QUAICH PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
TSH Corporation Limited specialises in offering and distributing the epitome of premium whiskies, cocktails and spirits. Our portfolio comprises nine distinctive concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Auld Alliance, The Whisky Store and Whisky Journey. This December, Signature Reserve will collaborate with FOC Restaurant on an exciting new concept that brings together the world of whisky and Catalan cuisine, creating yet another distinctive and elevated hospitality experience within our growing portfolio.
As we continue to expand our portfolio and strengthen our presence in the industry, we are seeking passionate, committed and service-oriented individuals to join our team. This is an exciting opportunity for those looking to grow their careers within the premium spirits and hospitality industry and be part of a growing organisation that continues to evolve and introduce new concepts and experiences for its consumers.
General Duties & Responsibilities:
Manage reservations through phone and/or email, ensuring reservations are confirmed.
Respond to guest enquiries and/or requests.
Communicate guest information to the team (e.g special requests, occasions, etc) to personalize guest experience.
Request dining feedback from guests and communicate feedback to the manager.
Welcomes guests by name and bring them to the designated seats.
Ensures each guest gets a fond farewell before they leave.
Assists in building and maintaining a strong guest profile database.
Contributes ideas for operations improvement and guest experience enhancement.
Any other duties may be assigned from time to time.
Staff Benefits:
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Leave
Compassionate Leave
Marriage Leave
Medical & Dental Benefits
Insurance Coverage
Job Requirements:
At least 1 year of working experience in the related field is required for this position.
Excellent guest relations, service, and communication skills.
Resourceful in managing ad-hoc requests and resolving challenges.
Outgoing and friendly.
Attention to detail is essential.
Able to do shift work.
Flexible with work hours, including weekends and public holidays.
Work efficiently under pressure during peak hours.
Physically fit and able to stand for long hours.
The Whisky Store began in 2005 as a humble retail kiosk in Tanglin Mall run by escapees from the corporate world, Khoon Hui and Joyce. At that time, the Singaporean market lacked a dedicated whisky bar and through the dedicated pursuit of their passion for fine whisky, Khoon and Joyce opened a whisky bar one year later. Born in 2007, Quaich Bar was the first whisky concept bar in Singapore.
Today, The Whisky Store is much more than a kiosk. The group provides retail and wholesale of a very wide range of whiskies, many of which they hold in exclusive agency for in Singapore. These close relationships allow The Whisky Store to gain access to exclusive bottlings and casks that cannot be found anywhere else. Quaich Bar is still where it began in 2007, but now has a sister bar Quaich Bar South Beach. And in 2021, a new bar and restaurant called Signature Reserve was opened.
As we continue to expand our portfolio and strengthen our presence in the industry, we are seeking passionate, committed and service-oriented individuals to join our team. This is an exciting opportunity for those looking to grow their careers within the premium spirits and hospitality industry and be part of a growing organisation that continues to evolve and introduce new concepts and experiences for its consumers.
General Duties & Responsibilities:
Manage reservations through phone and/or email, ensuring reservations are confirmed.
Respond to guest enquiries and/or requests.
Communicate guest information to the team (e.g special requests, occasions, etc) to personalize guest experience.
Request dining feedback from guests and communicate feedback to the manager.
Welcomes guests by name and bring them to the designated seats.
Ensures each guest gets a fond farewell before they leave.
Assists in building and maintaining a strong guest profile database.
Contributes ideas for operations improvement and guest experience enhancement.
Any other duties may be assigned from time to time.
Staff Benefits:
Annual Leave
Medical and Hospitalisation Leave
Maternity, Paternity and Childcare Leave
Compassionate Leave
Marriage Leave
Medical & Dental Benefits
Insurance Coverage
Job Requirements:
At least 1 year of working experience in the related field is required for this position.
Excellent guest relations, service, and communication skills.
Resourceful in managing ad-hoc requests and resolving challenges.
Outgoing and friendly.
Attention to detail is essential.
Able to do shift work.
Flexible with work hours, including weekends and public holidays.
Work efficiently under pressure during peak hours.
Physically fit and able to stand for long hours.
The Whisky Store began in 2005 as a humble retail kiosk in Tanglin Mall run by escapees from the corporate world, Khoon Hui and Joyce. At that time, the Singaporean market lacked a dedicated whisky bar and through the dedicated pursuit of their passion for fine whisky, Khoon and Joyce opened a whisky bar one year later. Born in 2007, Quaich Bar was the first whisky concept bar in Singapore.
Today, The Whisky Store is much more than a kiosk. The group provides retail and wholesale of a very wide range of whiskies, many of which they hold in exclusive agency for in Singapore. These close relationships allow The Whisky Store to gain access to exclusive bottlings and casks that cannot be found anywhere else. Quaich Bar is still where it began in 2007, but now has a sister bar Quaich Bar South Beach. And in 2021, a new bar and restaurant called Signature Reserve was opened.
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