Kerja Sepenuh Masa Medical Assistant, Gaji tinggi MYR 2,500 di Klinik Abiram & Surgeri PLT Johor - Maukerja

Job Summary

We are seeking a dedicated, efficient, and compassionate Medical Assistant / Clinic Assistant to join our General Practice (GP) clinic team. In this role, you will play a vital part in maintaining smooth clinic operations by providing high-quality patient care, supporting the doctor during clinical procedures, and managing front-desk administration—with a strong focus on managing corporate panel billing, third-party administrator (TPA) portals, and insurance claims processing.

Key Responsibilities

1. Front Desk & Reception

Welcome patients warmly, manage patient registration, and create or update patient electronic health records (EHR).

Screen patients, manage appointments, and handle walk-ins or urgent medical cases efficiently.

Handle incoming phone calls, WhatsApp inquiries, and patient appointment schedules.

Manage daily opening and closing settlement of clinic cash, card payments, and petty cash registers.

2. Panel Claims & Corporate Billing Submissions

Panel Verification: Verify patient eligibility and panel entitlement via Third-Party Administrator (TPA) portals (e.g., PMCare, HealthConnect, MediExpress, MiCare, RedAlert, HealthMetrics, ASP Medical, CompMed, etc.) before consultation.

Guarantee Letters (GL): Request, verify, and upload Guarantee Letters (GL) or panel eligibility certificates accurately.

E-Claims Submission: Submit diagnosis, medication details, and itemized billing into respective TPA/panel portals immediately post-consultation or daily.

Manual & Monthly Submissions: Prepare, reconcile, and batch physical/electronic claim forms, receipts, and supporting doctor documentation for monthly panel submissions.

Rejection Management: Monitor claim approval statuses, track outstanding balances, resolve rejected/queried claims, and re-submit corrected claims in a timely manner.

Panel Invoicing: Assist management with tracking monthly panel statements and outstanding corporate account receivables.

3. Clinical & Patient Care Support

Measure and record patient vital signs (blood pressure, temperature, pulse rate, SpO2, blood glucose, weight, and height).

Assist the doctor during consultations, minor surgical procedures, dressing changes, and diagnostic tests (ECG, nebulizer, urine tests, rapid antigen tests).

Prepare examination rooms, sterilize medical instruments, and maintain strict infection control protocols.

Dispense medications accurately as prescribed by the doctor and explain dosage/usage instructions clearly to patients.

4. Inventory & Clinic Operations

Monitor inventory levels for pharmaceuticals, vaccines, surgical disposables, and office supplies.

Assist in receiving, checking, and storing incoming drug stock and medical supplies.

Perform regular checks on drug expiry dates and maintain proper temperature logs for clinic refrigerators (vaccine storage).

Ensure cleanliness and tidiness across the waiting area, consultation rooms, and treatment rooms at all times.

Pay: RM2,000.00 - RM2,500.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person