- Singapore
Kerja Sepenuh Masa Assistant Ops Manager, Gaji tinggi SGD 7,000 di LOYANG PRIME TRADING & SERVICES PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
We are seeking a hands-on and highly responsible
Assistant Manager – Warewash Operations
to oversee the day-to-day operations of a large-scale warewashing and equipment handling operation. The successful candidate will lead and manage a team of
more than 50 ground workers
, ensuring that all operational activities are carried out efficiently, safely, hygienically, and in accordance with established SOPs and service standards.
This is a
high-volume, physically demanding and fast-paced operational environment
that requires the ability to work long hours, manage operational pressure, respond quickly to manpower and service issues, and lead a large frontline workforce effectively.
Key Responsibilities
Oversee the daily operations of the warewash area, including receiving, sorting, washing, cleaning, sanitising, drying, inspection, storage and distribution of equipment, carts, utensils and related items.
Lead, supervise and coordinate a team of
50+ ground workers
, including allocation of duties, deployment, attendance, productivity and discipline.
Ensure sufficient manpower coverage across shifts and operational areas to meet daily business requirements.
Monitor workflow and productivity to ensure all warewashing activities are completed within the required turnaround time.
Plan and coordinate manpower according to workload, peak periods and operational requirements.
Ensure all employees follow established
SOPs, hygiene standards, food safety requirements, workplace safety procedures and operational guidelines
.
Conduct regular inspections of the warewash area and ensure equipment, workstations and surrounding areas are properly maintained and kept clean.
Monitor the operation of warewashing machines and equipment and escalate any breakdowns or technical issues promptly.
Identify operational bottlenecks and implement practical improvements to improve productivity, turnaround time and manpower utilisation.
Handle daily operational issues, including absenteeism, manpower shortages, equipment breakdowns, urgent operational requests and service disruptions.
Work closely with supervisors and team leaders to ensure smooth coordination between different operational areas.
Conduct toolbox meetings, daily briefings and operational updates for ground staff.
Monitor staff performance and provide coaching, guidance and corrective actions where required.
Ensure new employees are properly briefed and trained on operational procedures, hygiene, safety and work requirements.
Maintain accurate records relating to attendance, manpower deployment, productivity, equipment issues, cleaning activities and operational incidents.
Investigate operational incidents and implement corrective and preventive actions.
Liaise with clients, internal departments and other operational stakeholders to resolve service issues and maintain service standards.
Support management in preparing operational reports, manpower planning, productivity analysis and improvement initiatives.
Be prepared to work
long hours, weekends, public holidays and shifts
when required by operational needs.
Leadership & People Management
Provide strong leadership and direction to a large frontline workforce.
Maintain discipline, teamwork and positive working relationships among employees.
Ensure effective communication between management, supervisors, team leaders and ground workers.
Manage manpower challenges in a professional and timely manner.
Motivate employees and maintain operational morale during high-pressure periods.
Identify high-performing employees and support their development into supervisory roles.
Requirements
Diploma or equivalent qualification in Operations Management, Logistics, Hospitality, Facilities Management or a related field preferred.
Minimum
3–5 years of experience in operations, warehousing, catering, logistics, cleaning, hospitality or a similar high-volume environment
.
Experience managing
large frontline teams of 50 employees or more
will be an advantage.
Strong leadership and manpower management skills.
Able to work in a
fast-paced, physically demanding and high-pressure environment
.
Willing to work long hours, shifts, weekends and public holidays when required.
Strong problem-solving and decision-making abilities.
Good communication and interpersonal skills.
Able to work independently while coordinating closely with management and operational teams.
Good knowledge of workplace safety, hygiene and operational procedures.
Proficient in basic Microsoft Office applications and operational reporting.
Key Performance Areas (KPIs)
Operational turnaround time
Manpower productivity and utilisation
Attendance and manpower coverage
Compliance with SOP and hygiene standards
Workplace safety performance
Equipment availability and downtime
Service quality and customer satisfaction
Reduction of operational errors and rework
Staff retention and performance
Overall operational efficiency
Assistant Manager – Warewash Operations
to oversee the day-to-day operations of a large-scale warewashing and equipment handling operation. The successful candidate will lead and manage a team of
more than 50 ground workers
, ensuring that all operational activities are carried out efficiently, safely, hygienically, and in accordance with established SOPs and service standards.
This is a
high-volume, physically demanding and fast-paced operational environment
that requires the ability to work long hours, manage operational pressure, respond quickly to manpower and service issues, and lead a large frontline workforce effectively.
Key Responsibilities
Oversee the daily operations of the warewash area, including receiving, sorting, washing, cleaning, sanitising, drying, inspection, storage and distribution of equipment, carts, utensils and related items.
Lead, supervise and coordinate a team of
50+ ground workers
, including allocation of duties, deployment, attendance, productivity and discipline.
Ensure sufficient manpower coverage across shifts and operational areas to meet daily business requirements.
Monitor workflow and productivity to ensure all warewashing activities are completed within the required turnaround time.
Plan and coordinate manpower according to workload, peak periods and operational requirements.
Ensure all employees follow established
SOPs, hygiene standards, food safety requirements, workplace safety procedures and operational guidelines
.
Conduct regular inspections of the warewash area and ensure equipment, workstations and surrounding areas are properly maintained and kept clean.
Monitor the operation of warewashing machines and equipment and escalate any breakdowns or technical issues promptly.
Identify operational bottlenecks and implement practical improvements to improve productivity, turnaround time and manpower utilisation.
Handle daily operational issues, including absenteeism, manpower shortages, equipment breakdowns, urgent operational requests and service disruptions.
Work closely with supervisors and team leaders to ensure smooth coordination between different operational areas.
Conduct toolbox meetings, daily briefings and operational updates for ground staff.
Monitor staff performance and provide coaching, guidance and corrective actions where required.
Ensure new employees are properly briefed and trained on operational procedures, hygiene, safety and work requirements.
Maintain accurate records relating to attendance, manpower deployment, productivity, equipment issues, cleaning activities and operational incidents.
Investigate operational incidents and implement corrective and preventive actions.
Liaise with clients, internal departments and other operational stakeholders to resolve service issues and maintain service standards.
Support management in preparing operational reports, manpower planning, productivity analysis and improvement initiatives.
Be prepared to work
long hours, weekends, public holidays and shifts
when required by operational needs.
Leadership & People Management
Provide strong leadership and direction to a large frontline workforce.
Maintain discipline, teamwork and positive working relationships among employees.
Ensure effective communication between management, supervisors, team leaders and ground workers.
Manage manpower challenges in a professional and timely manner.
Motivate employees and maintain operational morale during high-pressure periods.
Identify high-performing employees and support their development into supervisory roles.
Requirements
Diploma or equivalent qualification in Operations Management, Logistics, Hospitality, Facilities Management or a related field preferred.
Minimum
3–5 years of experience in operations, warehousing, catering, logistics, cleaning, hospitality or a similar high-volume environment
.
Experience managing
large frontline teams of 50 employees or more
will be an advantage.
Strong leadership and manpower management skills.
Able to work in a
fast-paced, physically demanding and high-pressure environment
.
Willing to work long hours, shifts, weekends and public holidays when required.
Strong problem-solving and decision-making abilities.
Good communication and interpersonal skills.
Able to work independently while coordinating closely with management and operational teams.
Good knowledge of workplace safety, hygiene and operational procedures.
Proficient in basic Microsoft Office applications and operational reporting.
Key Performance Areas (KPIs)
Operational turnaround time
Manpower productivity and utilisation
Attendance and manpower coverage
Compliance with SOP and hygiene standards
Workplace safety performance
Equipment availability and downtime
Service quality and customer satisfaction
Reduction of operational errors and rework
Staff retention and performance
Overall operational efficiency
Peringatan Penting
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