Kerja Sepenuh Masa Key Account Executive, Gaji tinggi MYR 5,200 di Agensi Pekerjaan Business Edge Personnel Services Sdn. Bhd. Federal Territory - Maukerja

Key Responsibilities

• Manage and maintain relationships with assigned key accounts to achieve sales, revenue and volume targets.
• Build strong relationships with buyers, procurement teams, decision-makers and business owners.
• Support the development and execution of account plans and sales strategies.
• Identify opportunities for upselling, cross-selling and new product sales.
• Assist in commercial discussions covering pricing, contracts, payment terms, promotions and rebates.
• Prepare sales forecasts and coordinate with production, supply chain and finance teams to ensure smooth order fulfilment.
• Monitor customer purchasing patterns, sales performance, profitability and market trends.
• Understand customer requirements and recommend suitable coffee products and solutions.
• Coordinate product sampling, trials, presentations and customer evaluations with the product development team.
• Support new product launches and implementation within assigned accounts.
• Handle customer enquiries, issues and complaints promptly.
• Identify and follow up on new business opportunities within existing and prospective accounts.
• Maintain accurate customer information, sales pipeline, forecasts and activities in the CRM system.
• Prepare regular sales reports and account updates for management.
• Participate in customer meetings, trade shows, industry events and sales presentations when required.

KPIs

• Sales revenue achievement
• Sales volume growth
• Gross margin
• Key account retention
• New account acquisition
• New product sales
• Customer satisfaction
• Sales forecast accuracy
• Pipeline value and conversion

Requirements

• Diploma/Degree in Business, Marketing, Sales, Food Science, Hospitality or related field.
• 2–4 years of sales/account management experience, preferably in coffee, FMCG, F&B, food manufacturing, hospitality or foodservice.
• Experience handling B2B customers and key accounts.
• Experience dealing with procurement/purchasing teams is an advantage.
• Proven ability to achieve sales targets.
• Strong relationship-building, communication, negotiation and presentation skills.
• Commercially driven with good customer service and problem-solving skills.
• Comfortable managing multiple customers and priorities.
• Proficient in Microsoft Office/Google Workspace and CRM systems.
• Willing to travel for customer meetings and business development.

Advantage

• Existing network within coffee, café chains, hotels, restaurants, distributors, supermarkets or corporate customers.
• Knowledge of coffee products, roasting, blends and brewing methods.
• Experience in private-label/OEM coffee manufacturing.
• Regional/MNC account experience.
• Valid driving licence and willingness to travel.

Pay: RM3,500.00 - RM5,200.00 per month

Work Location: In person