Kerja Sepenuh Masa, HR Data Analyst di Pacific International Lines - Maukerja

Job Responsibilities

Job Summary

We are looking for a HR Data Analyst to support HR reporting, workforce analytics, HR system data management, and HR data governance. The role will combine strong Power BI and data analytics capabilities with hands-on data management and reporting experience in SAP SuccessFactors with a focus on data quality, and governance.

The role will help ensure HR data is accurate, consistent, secure, well-governed, and fit for reporting and decision-making across the organization.

Key Responsibilities:

HR Data Analytics & Reporting

• Develop and maintain Power BI dashboards and HR reports to provide actionable workforce insights for HR and senior management.
• Prepare regular and ad-hoc reports covering headcount, turnover, employee movements, workforce demographics, organizational structure, and other HR KPIs.
• Analyse HR data, identify trends, anomalies, and data gaps, and provide insights to HR and business stakeholders.
• Translate HR business requirements into effective reporting and analytics solutions.
• Ensure consistency and accuracy of HR metrics, definitions, and reporting outputs.
• Support the development and maintenance of HR data models, reporting standards, and KPI definitions.

HR Systems Support

• Provide system support across SAP SuccessFactors modules, especially the core Employee Central.
• Administer employee, organizational, job, position, and other HR master data.
• Provide HR user training in SuccessFactors and assist in mass data imports / bulk uploads, data preparation, validation and post-upload reconciliation.
• Investigate and resolve data errors, inconsistencies, and system-related issues.
• Drive data standardisation, process improvements, implementation and adoption of system solutions involving, but not limited to, SAP SuccessFactors, AI chatbots, RPAs and Power BI

HR Data Governance

• Support the implementation and continuous improvement of HR Data Governance frameworks, policies, standards, and processes.
• Define and maintain HR data standards, including data definitions, ownership, quality guidelines, and validation requirements.
• Establish and monitor data quality controls across Employee Central and other HR data sources.
• Conduct regular data quality checks, audits, and reconciliations to identify duplicate, incomplete, inaccurate, or inconsistent employee data.
• Support the definition of data ownership and accountability, including HR Data Owners and Data Stewards.
• Maintain HR data dictionaries, business definitions, data standards, and governance documentation.
• Monitor data quality KPIs and develop reporting on data quality issues, trends, and remediation progress.
• Identify root causes of recurring data quality issues and work with stakeholders to implement corrective and preventive actions.
• Support governance of HR data changes, including appropriate approval, validation, and audit processes.
• Ensure HR data is handled in accordance with data privacy, security, retention, and regulatory requirements.
• Support periodic HR data audits and provide evidence/documentation for internal and external compliance requirements.

Job Requirements

Requirements

• Bachelor's degree in HR, Business Analytics, Information Systems, Data Analytics, or a related field.
• 3–5+ years of experience in HR analytics, HRIS, HR reporting, data management, or a similar role.
• Hands-on experience developing Power BI dashboards and reports.
• Strong Excel and data analysis skills.
• Practical experience with SAP SuccessFactors Employee Central.
• Experience performing mass data imports / bulk uploads in SuccessFactors.
• Strong understanding of HR master data and employee lifecycle processes.
• Experience in data quality, data governance, data cleansing, validation, and reconciliation.
• Strong analytical and problem-solving skills with high attention to detail.
• Strong communication and stakeholder management skills.
• Ability to work with confidential employee information with a high level of integrity and discretion.

Preferred Skills

• Experience with Power Query, DAX, and Power BI data modelling.
• Experience developing or supporting an HR Data Governance framework.
• Knowledge of data ownership, stewardship, data quality management, and data dictionaries.
• Experience with SuccessFactors reporting and HR data extraction.
• Exposure to HRIS implementation, enhancement, migration, or integration projects.
• Understanding of data privacy and regulatory requirements relating to employee data.
• Experience working with large and complex HR datasets.