Kerja Sepenuh Masa, Retail Assistant Manager (Gourmessa) di Gourmessa Selangor - Maukerja

Position Overview

This role is responsible for managing relationships with distributors and retail customers, ensuring effective distribution, retail execution, market analysis, operational coordination, and the identification of new business opportunities to support sales growth and operational efficiency.

Responsibilities

• Serve as the primary point of contact for all distributors and retail customers, ensuring effective communication and maintaining strong working relationships to support business objectives.
• Manage product listing and distribution activities to ensure products are listed in the appropriate retail outlets and distributed effectively to achieve the desired market coverage.
• Coordinate closely with the Distribution Centre (DC) PIC to monitor stock availability and ensure stock flow remains uninterrupted to meet customer demand.
• Implement and monitor the 5Ps (Product, Price, Place, Promotion, and Packaging) as part of the retail strategy to ensure consistent execution across all assigned accounts.
• Conduct market intelligence and prepare reports, including competitor tracking, sales data analysis, and gap analysis, to provide insights and support business decision-making.
• Provide administrative and operational support by managing claims, maintaining proper documentation, and coordinating with internal departments to ensure smooth execution of activities.
• Identify and pursue new business opportunities to expand market presence and support the achievement of sales targets.
• Execute audit sampling activities in accordance with company requirements and ensure all relevant information is accurately recorded.
• Prepare and monitor SISO (Stock In Stock Out) reports submitted by distributors to track inventory movement and ensure sufficient stock levels are maintained.

Education

Diploma or Bachelor’s Degree in Business, Marketing, or related field

Experience

2–4 years of experience in sales or account management, preferably in FMCG retail.

Skills

• Strong interpersonal and communication/presentation skills.
• Customer-focused with good negotiation ability.
• Reporting and analytical skills.
• Commercially driven and results-oriented.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).

Other Requirements

• Member Status: Permanent
• Location: Bandar Baru Bangi, Selangor
• Coach: Head of Retail
• Availability & Mobility: Willingness to travel and work flexible hours.
• Working Hours: Monday - Friday (08:30 AM - 05:30 PM)

Benefits and Compensation

Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future.