Kerja Sepenuh Masa, Technical Support Officer di Gloo Sabah - Maukerja

Responsibilities

• Attend assigned customer sites to perform maintenance support and issue verification.
• Conduct basic troubleshooting and inspection of CCTV, NVR, network devices, access control systems, UPS, and related infrastructure.
• Verify equipment status, connectivity, power supply, and physical conditions.
• Prepare and submit site verification and diagnostic reports.
• Coordinate with internal teams and customers for issue escalation and follow-up actions.
• Maintain accurate service records and support project documentation.
• Provide 24x7 standby/on-call support when required.
• Ensure compliance with safety, quality, and customer service standards during site visits.
• To perform assembling, installing and repairing electrical wiring and networking cabling
• To assist in carrying our projects or any ad-hoc tasks as assigned by the management/superior

Requirements

• Candidate must possess at least a Professional Certificate in PW2/PW3/ PW4/ Diploma or Degree in Information Technology, Computer Engineering, Electrical/Electronic Engineering, Telecommunications, or equivalent.
• Minimum 1 year of experience in technical support, maintenance, or field service operations.
• Relevant wiring and networking experience in the related field is required for this position
• Basic knowledge of CCTV, surveillance systems, IP networking, switches, SD-WAN, access control, and security systems.
• Able to perform onsite troubleshooting and work independently.
• Possess own transport and able to travel outstation, nationwide within Malaysia.
• Ability to work after office hours, weekends, and public holidays when required.

Application Question(s):

• When would be the soonest you’re able to start, if selected?
• Do you own a car and possess valid car driving license?
• Are you able to travel outstation nationwide?
• Are you able to work overtime on weekend and PH as and when required?

Work Location: In person