Full Time Centre Manager (Gurney Plaza) Jobs, in Medi Beaute Pulau Pinang - Maukerja

About the role

Oversee the daily operations and performance of the beauty centre, leading a team to achieve sales and service targets while delivering outstanding customer service.

Key responsibilities

• Oversee the daily operations and performance of the beauty centre

• Lead, coach, motivate, and develop the team to achieve sales and service targets

• Deliver outstanding customer service and handle customer feedback professionally

• Monitor sales performance, KPIs, staff attendance, and productivity

• Plan staff schedules, training, and performance reviews

• Ensure SOPs, hygiene, service quality, and operational standards are maintained

• Manage stock inventory, equipment maintenance, and operational costs

• Prepare daily, weekly, and monthly operational and sales reports

• Execute company marketing campaigns and business strategies

• Build a positive, high-performing team culture

About you

• Minimum 2 years' experience in a managerial role (Beauty, Aesthetic, Retail, or Service Industry preferred)

• Strong leadership, communication, and problem-solving skills

• Sales-driven with experience leading a team to achieve KPIs

• Customer-focused with excellent people management skills

• Able to work weekends and public holidays when required

Benefits

• Attractive Basic Salary + High Commission

• Monthly Performance Incentives

• Professional Training & Career Development

• Clear Career Progression (Beautician → Senior Beautician → Centre Manager)

• EPF, SOCSO & EIS

• Annual Leave & Medical Leave & Insurance

• FOC Staff Treatment (Body & Facial) & Product Benefits

• Friendly & Supportive Working Environment

• Flexible working schedules can be discussed

• Attractive Year-End Bonus – Up to 3 Months' Salary (Based on Company & Individual Performance)