jobs in Tech Aalto Pte Ltd

Kerja Sepenuh Masa, Test Manager- Test Lead di Tech Aalto Pte Ltd - Maukerja

Test Manager- Test Lead

Tech Aalto Pte Ltd

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Singapore (Singapore)


Strong experience in IVR Telephony TMAC and Contact Center testing Overall 7-10 years in Unified Communications testing 3-5 years in a Test Manager or Test Lead role
  • Define and own test strategy planning and governance for UC IVR and Contact Center programs
  • Act as the single point of accountability for quality across releases
  • Lead and mentor test leads and engineers onshore offshore
  • Report test progress risks and release readiness to senior stakeholders
  • Manage test cycles environments data and defect lifecycle
  • Strong experience and Lead testing for
  • IVR systems Telephony platforms and TMAC applications
  • Inbound outbound and callback call flows end to end validation
  • Test Telecom integrations including CTI SIP VoIP PBX SBC and dialer systems
  • Exposure to Genesys Avaya Cisco NICE Amazon Connect
  • Experience in banking contact center transformations
  • Handson knowledge of IVR Automation Tools Empirix Hammer Call Master or similar tools
  • Performance and Load Testing experience for voice platforms
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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