Kerja Sepenuh Masa, IT Manager di Le Méridien Petaling Jaya Federal Territory - Maukerja

Company Description Le Méridien Petaling Jaya is a chic, contemporary hotel that blends light-hearted style with thoughtful design and comfort. The property offers 300 guestrooms starting at 36 square meters and 20 spacious suites at 73 square meters, providing generous space for guests and team members to work within. Rooms feature bamboo flooring that adds tactile warmth and a sense of openness, complemented by sleek furnishings and marble-clad bathrooms that highlight an atmosphere of understated luxury. Each room showcases unique themed artwork and design elements that celebrate Malaysian identity, creating a distinctive and culturally rich environment. Team members join a setting that values modern aesthetics, quality, and local character.

Role Description The IT Manager is a full-time, on-site role based in Le Méridien Petaling Jaya, responsible for overseeing all hotel information technology operations and infrastructure. This role manages and maintains hardware, software, networks, and hotel-specific systems such as property management, point-of-sale, and reservation platforms to ensure high availability and security. The IT Manager leads troubleshooting and support efforts for team members, coordinates system updates, manages data backups, and enforces cybersecurity and data protection policies. In addition, the role involves vendor and service provider coordination, monitoring IT budgets and inventories, and implementing technology improvements that enhance guest experience and operational efficiency. The IT Manager collaborates closely with hotel leadership and departments to align IT solutions with business needs and brand standards.

Qualifications

• Strong skills in IT infrastructure management, including servers, networks, and hardware maintenance.
• Proficiency in hotel-related systems such as property management systems (PMS), point-of-sale (POS), and reservation platforms.
• Experience with cybersecurity practices, data protection, user access control, and backup and recovery procedures.
• Ability to manage software installation, updates, troubleshooting, and end-user technical support.
• Skills in vendor management, budgeting for IT equipment and services, and monitoring IT asset inventories.
• Effective communication and collaboration abilities, with strong problem-solving and organizational skills.
• Proven experience in IT management or a similar role, ideally within hospitality or a related service industry.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
• Willingness to work on-site, support operations during peak periods, and respond to urgent IT issues as needed.