- Rochor Central Region (Singapore) Singapore
Kerja Sepenuh Masa Project Manager, Gaji tinggi SGD 5,000 di HAIG SOFT PTE. LTD. Central Region (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Summary
We are seeking a
Project Manager, Information Technology
with a strong
Forward Deployed Engineering (FDE)
mindset to lead the delivery of AI, automation, ERP, and custom software projects.
This is not a purely administrative project management role. The successful candidate will work directly with customers and internal engineering teams to understand business operations, identify workflow and system requirements, translate operational problems into technical solutions, and drive projects from requirements gathering through development, deployment, user adoption, and post-implementation improvement.
The role sits at the intersection of
customer operations, project management, business analysis, and able to use claude to do out PRD
.
Key Responsibilities
Project Management & Delivery
Manage end-to-end delivery of software, ERP, AI, automation, and digital transformation projects.
Develop project plans, implementation schedules, milestones, resource requirements, and delivery timelines.
Coordinate developers, technical teams, customers, vendors, and other project stakeholders.
Track project progress, dependencies, risks, issues, change requests, and deliverables.
Conduct regular project meetings and provide clear progress updates to management and customers.
Ensure projects are delivered according to agreed scope, timeline, quality standards, and business objectives.
Manage UAT, deployment, go-live preparation, user training, handover, and post-deployment support.
Forward Deployed Engineering
Work directly with customers at the frontline to understand their existing processes, operational challenges, systems, data flows, and business requirements.
Observe actual user workflows and identify opportunities where software, automation, integration, or AI can improve productivity.
Translate business requirements into clear
functional requirements, technical specifications, workflows, user stories, and acceptance criteria
.
Rapidly prototype or configure solutions to validate requirements before full development.
Work closely with developers to determine technically practical approaches to customer requirements
Troubleshoot implementation issues across business processes
Adapt the product or solution to real-world customer environments rather than relying solely on predefined specifications.
Identify reusable features and workflows that can be converted from customer-specific solutions into scalable product capabilities.
AI & Automation Implementation
Identify business processes suitable for AI agents, workflow automation, document processing, knowledge retrieval, and system integration.
Help design human-in-the-loop workflows where AI performs operational tasks while users retain appropriate review and approval controls.
Coordinate integration between AI systems and existing customer platforms such as ERP, CRM, HRMS, accounting, document management, and other enterprise applications
Evaluate AI outputs and workflows based on operational accuracy, reliability, usability, and measurable business outcomes.
Business Analysis & Process Transformation
Conduct requirement workshops with management and operational users.
Map
As-Is
and
To-Be
business processes.
Identify manual processes, bottlenecks, duplicated work, unnecessary approvals, and opportunities for automation.
Define measurable project outcomes such as manpower savings, processing-time reduction, error reduction, improved visibility, and revenue/productivity improvements.
Challenge unclear requirements and help customers distinguish between operational needs and preferred implementation methods.
Convert complex operational requirements into structured implementation plans that engineering teams can execute.
Client & Stakeholder Management
Act as a key technical and project contact between customers and the development team.
Communicate technical concepts clearly to non-technical stakeholders.
Manage customer expectations regarding scope, feasibility, timelines, dependencies, and technical limitations.
Gather feedback from users after deployment and convert it into actionable product or engineering improvements.
Build strong working relationships with customer management, operational teams, and technical stakeholders.
Technical Competencies
Candidates should have working knowledge of several of the following areas:
Web and mobile application development concept
ERP / CRM / HRMS systems
Workflow automation
AI / LLM applications and AI agents
Git and modern software development workflows
Software testing, UAT, deployment, and production support
Hands-on programming experience is advantageous but the role does
not require the candidate to function as a full-time software developer
. The candidate should, however, be technically capable enough to work directly with engineers, investigate problems, understand system architecture, and participate meaningfully in technical solution design.
Requirements
Diploma or Degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or a related discipline.
Experience in IT project
We are seeking a
Project Manager, Information Technology
with a strong
Forward Deployed Engineering (FDE)
mindset to lead the delivery of AI, automation, ERP, and custom software projects.
This is not a purely administrative project management role. The successful candidate will work directly with customers and internal engineering teams to understand business operations, identify workflow and system requirements, translate operational problems into technical solutions, and drive projects from requirements gathering through development, deployment, user adoption, and post-implementation improvement.
The role sits at the intersection of
customer operations, project management, business analysis, and able to use claude to do out PRD
.
Key Responsibilities
Project Management & Delivery
Manage end-to-end delivery of software, ERP, AI, automation, and digital transformation projects.
Develop project plans, implementation schedules, milestones, resource requirements, and delivery timelines.
Coordinate developers, technical teams, customers, vendors, and other project stakeholders.
Track project progress, dependencies, risks, issues, change requests, and deliverables.
Conduct regular project meetings and provide clear progress updates to management and customers.
Ensure projects are delivered according to agreed scope, timeline, quality standards, and business objectives.
Manage UAT, deployment, go-live preparation, user training, handover, and post-deployment support.
Forward Deployed Engineering
Work directly with customers at the frontline to understand their existing processes, operational challenges, systems, data flows, and business requirements.
Observe actual user workflows and identify opportunities where software, automation, integration, or AI can improve productivity.
Translate business requirements into clear
functional requirements, technical specifications, workflows, user stories, and acceptance criteria
.
Rapidly prototype or configure solutions to validate requirements before full development.
Work closely with developers to determine technically practical approaches to customer requirements
Troubleshoot implementation issues across business processes
Adapt the product or solution to real-world customer environments rather than relying solely on predefined specifications.
Identify reusable features and workflows that can be converted from customer-specific solutions into scalable product capabilities.
AI & Automation Implementation
Identify business processes suitable for AI agents, workflow automation, document processing, knowledge retrieval, and system integration.
Help design human-in-the-loop workflows where AI performs operational tasks while users retain appropriate review and approval controls.
Coordinate integration between AI systems and existing customer platforms such as ERP, CRM, HRMS, accounting, document management, and other enterprise applications
Evaluate AI outputs and workflows based on operational accuracy, reliability, usability, and measurable business outcomes.
Business Analysis & Process Transformation
Conduct requirement workshops with management and operational users.
Map
As-Is
and
To-Be
business processes.
Identify manual processes, bottlenecks, duplicated work, unnecessary approvals, and opportunities for automation.
Define measurable project outcomes such as manpower savings, processing-time reduction, error reduction, improved visibility, and revenue/productivity improvements.
Challenge unclear requirements and help customers distinguish between operational needs and preferred implementation methods.
Convert complex operational requirements into structured implementation plans that engineering teams can execute.
Client & Stakeholder Management
Act as a key technical and project contact between customers and the development team.
Communicate technical concepts clearly to non-technical stakeholders.
Manage customer expectations regarding scope, feasibility, timelines, dependencies, and technical limitations.
Gather feedback from users after deployment and convert it into actionable product or engineering improvements.
Build strong working relationships with customer management, operational teams, and technical stakeholders.
Technical Competencies
Candidates should have working knowledge of several of the following areas:
Web and mobile application development concept
ERP / CRM / HRMS systems
Workflow automation
AI / LLM applications and AI agents
Git and modern software development workflows
Software testing, UAT, deployment, and production support
Hands-on programming experience is advantageous but the role does
not require the candidate to function as a full-time software developer
. The candidate should, however, be technically capable enough to work directly with engineers, investigate problems, understand system architecture, and participate meaningfully in technical solution design.
Requirements
Diploma or Degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or a related discipline.
Experience in IT project
Peringatan Penting
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