- Ang Mo Kio North-east Region (Singapore) Singapore
Sepenuh Masa L1 Support- Desktop Support Engineer Jobs, salary up to SGD 5,000 in Sagl Consulting Ang Mo Kio - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Roles and Responsibilities
Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting.
Provide day-to-day tech support for the clients.
Help to add hardware and other applications as required for the clients.
Support of replacement and upgrade for computer & server equipment.
Monitoring and maintenance of the System (hardware and software)
Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements
Escalate when necessary in accordance to escalation matrix
Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
Liaise and work closely with customer to address service concerns and to solve technical problems.
Work with technical team to resolve more advanced issues when necessary
Perform Install / Move / Add / Change (IMAC) activities as tasked
Ensure all material are properly documented and handed over during shift changes
Skills:
Basic Network troubleshooting on Desktop/Laptop (LAN/Wi-Fi)
Basic Knowledge on Active Directory
Basic knowledge on Switches/Servers
Image deployment (Laptop/Desktop)
Requirement:
Require working in Shift
Work Location : Tuas
#L1Support #DestopSupport #ITSupport
SAGL Consulting
was established in year 2016 by group of experienced head-hunters in Singapore. The founders realised the need for an executive search firm with sole focus on technology recruitment and works on the recruitment practices suited for it.
The firm was set up to bring top IT recruiters together who have passion to get the best talents for their clients.The recruitment practice in the firm is designed to create a strong network of technology professionals and leaders.We give utmost importance to keep the candidate information confidential and provide consultancy for career progression.
We use the agile methodology of recruitment and have adopted AI powered solutions for getting the best talents in the market. But always keeping the human touch first to give you true experience of boutique recruitment.
Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting.
Provide day-to-day tech support for the clients.
Help to add hardware and other applications as required for the clients.
Support of replacement and upgrade for computer & server equipment.
Monitoring and maintenance of the System (hardware and software)
Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements
Escalate when necessary in accordance to escalation matrix
Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
Liaise and work closely with customer to address service concerns and to solve technical problems.
Work with technical team to resolve more advanced issues when necessary
Perform Install / Move / Add / Change (IMAC) activities as tasked
Ensure all material are properly documented and handed over during shift changes
Skills:
Basic Network troubleshooting on Desktop/Laptop (LAN/Wi-Fi)
Basic Knowledge on Active Directory
Basic knowledge on Switches/Servers
Image deployment (Laptop/Desktop)
Requirement:
Require working in Shift
Work Location : Tuas
#L1Support #DestopSupport #ITSupport
SAGL Consulting
was established in year 2016 by group of experienced head-hunters in Singapore. The founders realised the need for an executive search firm with sole focus on technology recruitment and works on the recruitment practices suited for it.
The firm was set up to bring top IT recruiters together who have passion to get the best talents for their clients.The recruitment practice in the firm is designed to create a strong network of technology professionals and leaders.We give utmost importance to keep the candidate information confidential and provide consultancy for career progression.
We use the agile methodology of recruitment and have adopted AI powered solutions for getting the best talents in the market. But always keeping the human touch first to give you true experience of boutique recruitment.
Peringatan Penting
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