Company Overview
UP Technologies International, established in Singapore in 2016, drives digital transformation through its GOH CARES brand, offering advanced IT infrastructure, managed support, and security solutions to empower businesses across ASEAN and global markets.
Job Summary
As a Digital Services Project Specialist, you will support end-to-end digital solution delivery, coordinate daily platform operations, and engage cross-functional stakeholders to ensure seamless project execution, operational continuity, and service excellence.
Key Responsibilities
Project Planning & Execution: Assist in planning, scheduling, and executing digital services projects from concept to completion to ensure on-time and within-scope delivery.
Digital Platform Operations: Coordinate daily digital platform operations, including user onboarding, digital asset management, and service troubleshooting to maintain high operational availability.
Stakeholder & Vendor Coordination: Communicate actively with internal technical teams and external partners to gather functional requirements, align project priorities, and provide timely progress updates.
Documentation & Governance: Prepare and maintain comprehensive project documentation, workflows, user guidelines, and key performance metrics to foster process transparency and internal knowledge sharing.
Quality Assurance & UAT: Support Quality Assurance (QA) and User Acceptance Testing (UAT) activities to verify that digital features, system integrations, and platforms meet functional standards prior to launch.
Service Analytics & Optimization: Monitor user feedback, platform analytics, and operational metrics to identify performance bottlenecks and propose actionable optimization strategies.
Requirements & Qualifications
Education: Diploma or Bachelor’s Degree in Information Technology, Computer Science, Business Analytics, Digital Media, or a related discipline.
Experience: Minimum 1–2 years of experience in digital project coordination, IT support, or platform operations. Fresh graduates with relevant project/internship experience are welcome to apply.
Technical Familiarity: Practical exposure to cloud services, Web/Mobile App environments, CMS tools, and collaborative project software (e.g., Jira, Confluence, Trello, Asana).
Core Competencies:
Strong organizational, task-prioritization, and multi-tasking skills with sharp attention to detail.
Solid written and verbal communication skills to collaborate effectively with cross-functional and multicultural teams.
Basic analytical capabilities to interpret platform service metrics and operational data.
Fast learner with high adaptability to thrive in a fast-paced technology environment.
Embracing Tradition, Engaging Growth
Established in Singapore in 2016, UP Technologies International has long served as a premier and trusted gateway for global trade support, cross-border integration, and advanced technology systems. Over a decade of fostering partnerships, we have seamlessly bridged the Singapore hub with the wider ASEAN region and global markets through our two specialized brand divisions: Woo Production and GOH CARES.
Our Strategic Core: Aggressively Driving the GOH CARES Brand
As businesses navigate unprecedented technological shifts, standard IT execution is no longer enough to secure market expansion. Driven by our dual pillars of "Tradition" and "Growth", UP Technologies has formally evolved into a premier Digital Transformation Strategist Counseling firm.
In this new strategic cycle, we are consolidating our core resources to aggressively develop and champion the GOH CARES brand. Through our next-generation platform at *************, we seamlessly transition our foundational expertise into a singular, powerful flagship focus: GOH CARES, dedicated entirely to Enhancing IT Performance.
Technological Innovation Powered by GOH CARES
Through GOH CARES, we design advanced digital blueprints where innovation meets reliability, offering tailored, top-tier support to future-proof your business:
High-Standard IT Infrastructure
Comprehensive Managed IT Support
Intelligent Server & Network Maintenance
High-Speed Fiber Optic Installation
Next-Generation Advanced Security Systems
In a digitally connected ASEAN and beyond, we are no longer just your technical supporter—we are your high-level strategic advisor. By streamlining your business operations and boosting productivity through GOH CARES, we empower your enterprise to navigate the complexities of digital transformation and achieve sustainable global growth.