About the Role
The Relationship Management Executive will support the development and management of client relationships while identifying opportunities for repeat business, referrals, and long-term engagement. This role requires strong communication, coordination, and problem-solving skills to ensure clients are well-supported throughout their journey with AKC. The ideal candidate is proactive, organised, and confident in handling client interactions in a professional and responsive manner.
Responsibilities
Manage and maintain relationships with existing clients, ensuring timely follow-up and support
Identify opportunities for business growth through client engagement, renewals, referrals, or upselling of relevant solutions
Handle client enquiries and coordinate with internal teams to ensure smooth service delivery
Maintain accurate records of client interactions, updates, and follow-up actions
Support the preparation of proposals, presentations, and client-facing materials
Monitor client feedback and satisfaction, and highlight areas for improvement
Work closely with internal teams to align client needs with AKC’s service offerings
Track market feedback and client trends to support relationship development efforts
Requirements
Strong communication and interpersonal skills
Good organisational, coordination, and follow-up abilities
Able to handle client interactions professionally and confidently
Proactive, responsive, and solution-oriented mindset
Comfortable working in a fast-paced environment
Experience in client servicing, relationship management, sales support, or account coordination is an advantage
Absolute Kinetics Consultancy (AKC) Pte Ltd officially opened for business on 18th April 2001.
AKC is an Approved Training Organisation appointed by SkillsFuture Singapore (SSG) to provide a wide range of courses approved by Ministry of Manpower (MOM), SkillsFuture Singapore (SSG), Singapore Resuscitation and First Aid Council (SRFAC), & Singapore Civil Defence Force (SCDF).
Its clientele list includes SMEs to MNCs from various industrials ranging from construction, manufacturing, oil & gas to employment firms (Certificate of Employment Intermediaries for Key Appointment Holders & General Employees). The company is also an approved MOM SIP (Settling in Programme for Foreign Domestic Workers) training center and an approved Food Safety training provider.
AKC conducts workplace and health safety courses as its core business and also offers consultancy, risk management and other specialised training services such as certificate for employment intermediaries. It also has a team of around 100 professionals (comprising full time and part time trainers) skilled in various safety specialisations such as construction safety, scaffolding, shipyard safety, metalworking and welding, amongst others.