- 1 LOWER KENT RIDGE ROAD West Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
5.5-Day Work Week · Purpose-Driven Role · Healthcare · Stable Hours · Kent Ridge MRT Station
5.5-Day Week: 5 weekdays and half day on Saturday until 1:30PM
Prime Location: Kent Ridge MRT Station (Queenstown)
Purpose-driven role: Support families in the crucial hiring process. Manage end-to-end admin for caregiver hiring (Work Permits, Contracts)
Salary Range: SGD 3,000–3,650 (depending on experience)
As a Care Operations & HR Admin, you will support the end-to-end operational and regulatory processes behind caregiver placements. You will work closely with Care Advisors and management to ensure all MOM, employment, and compliance requirements are handled accurately and on time.
This role is suitable for candidates who are process-driven, careful, and comfortable working with regulations and documentation.
We are a licensed employment agency specialising in live-in caregivers for elderly and adults with care needs. This role supports regulated care operations, HR documentation, and MOM work permit processes. It is not a general admin role and requires strong attention to detail, responsibility, and professionalism.
Regulated, meaningful work supporting elderly care
Stable working hours, 5.5 days/week, Weekdays 9:30AM - 6:30PM, Saturday 9:30AM - 1:30PM
️ Structured processes and proper training
Work in a professional team focused on quality and compliance
Young, supportive and collaborative team
Direct access from Kent Ridge MRT
14 days annual leave + Birthday leave, medical/dental claims, annual bonuses
Employment Agency & MOM Compliance
Handle MOM Work Permit applications, renewals, transfers, and cancellations
Manage service agreements, job offer letters, employment contracts and HR documents
Track regulatory timelines and documentation requirements
Ensure accuracy and compliance with MOM and EA regulatory requirements
Care Operations & Post-Placement Coordination
Coordinate medical check-ups, insurance, arrival and onboarding processes
Coordinate caregiver arrival timelines after placement confirmation
Liaise with families on arrival details, documentation, and handover
Provide timely updates and manage client expectations professionally
Escalate delays or issues appropriately
Stakeholder & Client Communication
Communicate with families, care advisors, and overseas partners
Respond professionally via WhatsApp and email
Ensure clarity and accuracy in all client-facing communication
Internal Coordination & Support
Work closely with Care Advisors to ensure smooth case handovers
Follow up on outstanding items and approvals
Support operational improvements and process adherence
Minimum Diploma qualification (preferred)
Candidates with no experience are welcome if strong in written English and detail-oriented
Prior experience in EA, HR operations, or MOM-related work is an advantage
Willingness to obtain and maintain CEI (Basic) certification (Course and Exam fully sponsored)
Reliable, responsible, and professional work attitude
This role is a great fit for you if you:
Candidates who are detail-oriented and careful with documentation
Comfortable following structured processes and regulations
Able to communicate clearly and professionally (written and verbal)
Willing to learn MOM regulations and obtain / hold CEI (Basic) certification (Course and Exam fully sponsored)
Looking for a stable operations / HR career in a regulated environment
This role is not suitable for applicants who:
Are looking for a simple or routine admin role
Dislike detailed documentation or accountability
Prefer unstructured or casual work environments
Are uncomfortable working with government systems and compliance
If you're looking to build a career with purpose and make a real difference in people’s lives, we invite you to apply today.
Be part of a close-knit team making a difference in the lives of families and caregivers across Singapore.
Only shortlisted candidates will be contacted. Thank you for your interest.
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