- Petaling Jaya Selangor Malaysia
Kerja Sepenuh Masa, Delivery Specialist - Leapmotor and Peugeot di Cycle & Carriage Bintang Berhad Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
JOB RESPONSIBILITIES:
- Coordinate customer delivery bookings, schedules, bay allocation and vehicle readiness.
- Verify vehicle details, PDI completion, registration and required documentation.
- Coordinate vehicle logistics, preparation, detailing, accessories, charging and final quality checks.
- Ensure only vehicles meeting delivery standards are released to customers.
- Conduct professional customer handover, identity verification and documentation sign-off.
- Provide product orientation covering vehicle features, EV charging, app setup, safety features and basic operation.
- Manage last-minute delivery issues, customer concerns, defects and delays professionally.
- Provide post-delivery support on ownership, charging, warranty and service-related enquiries.
- Follow up unresolved concerns and customer satisfaction surveys.
- Maintain accurate delivery records, vehicle status and outstanding items.
- Support weekend deliveries and contribute to continuous improvement initiatives.
JOB REQUIREMENTS:
- Diploma/Degree in Automotive, Business, Operations or related field.
- 1–3 years of experience in automotive, customer service, vehicle delivery or related operations.
- Strong communication and customer service skills.
- Good coordination, time management and problem-solving abilities.
- Detail-oriented with strong focus on vehicle quality and documentation.
- Comfortable handling customers and resolving issues professionally.
- Basic knowledge of automotive/EV products and charging is an advantage.
- Proficient in Microsoft Office, especially Excel.
- Able to work weekends and in a fast-paced environment.
- Possess a valid driving license.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
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