Kerja Sepenuh Masa Area Supervisor – Apple Strudel Outlet Operations (RITZ), Gaji tinggi SGD 3,800 di Apple Strudel Outlet Operations (RITZ) - Maukerja

About Us

RITZ is a Singapore-based apple strudel bakery business, known for our signature apple strudel and bakery offerings across multiple outlets. We're looking for a hands-on, driven Area Supervisor to oversee outlet operations and drive performance across our retail locations.

Job Summary

The Area Supervisor will be responsible for overseeing the day-to-day operations of multiple RITZ outlets, ensuring consistent product quality, service standards, and profitability. This role requires a proactive leader who can manage outlet teams, drive sales, and maintain operational excellence across all assigned locations.

Key Responsibilities

• Oversee daily operations across multiple RITZ outlets, ensuring smooth and efficient running of each location
• Monitor and ensure consistent product quality, food safety, and hygiene standards across outlets
• Supervise, train, and motivate outlet staff to deliver excellent customer service
• Manage manpower scheduling and ensure adequate staffing levels across outlets
• Track outlet sales performance, identify gaps, and implement action plans to achieve targets
• Conduct regular outlet visits and audits to ensure compliance with SOPs, cleanliness, and safety regulations
• Manage inventory, stock ordering, and wastage control across assigned outlets
• Handle customer feedback and complaints, resolving issues promptly and professionally
• Support recruitment, onboarding, and performance management of outlet staff
• Liaise with HQ (marketing, HR, operations) to implement company initiatives and promotions
• Prepare operational reports for management review

Requirements

• Minimum 2-3 years of experience in a supervisory role within F&B, retail, or bakery operations
• Prior experience managing multiple outlets/locations preferred
• Strong leadership and people management skills
• Good communication and problem-solving abilities
• Able to work in a fast-paced retail environment
• Willingness to travel between outlets across Singapore
• Basic proficiency in Microsoft Office / POS systems
• Willing to work on weekends/public holidays as needed (retail hours)

Pay: $2,800.00 - $3,800.00 per month

Experience:

• Area Supervisor: 2 years (Preferred)

License/Certification:

• Class 2 Driving Licence (Preferred)

Work Location: On the road