Kerja Sepenuh Masa Sales Specialist (Software as a Service), Gaji tinggi MYR 3,200 di Asian Business Software Solutions Selangor - Maukerja

The Sales Specialist is responsible for engaging with assigned ABSS customers with a primary focus on converting them to active SaaS subscribers. The role also encompasses renewals management to ensure customers remain on an active plan throughout the conversion process. The ideal candidate is a commercially driven and results-oriented individual with a strong sense of urgency, the ability to educate customers on the value of the SaaS platform and the confidence to handle objections and close conversions. The Sales Specialist plays a key role in driving SaaS activation and contributing to the team’s overall conversion and sales targets.

Ideal Candidate:

• Strong communication and interpersonal skills with a sales driven and customer-first mindset
• Commercially driven with the ability to engage and convert assigned customers to SaaS
• Comfortable conducting product demonstrations and explaining the value of SaaS solutions
• Proactive and results-oriented with a strong sense of urgency in outbound outreach
• Confident in handling objections and closing conversions
• Passion for technology and its impact on small businesses
• Patient, empathetic, flexible and supportive by nature
• Committed to continuous learning and personal growth
• Able to work well independently and as part of a team

Responsibilities:

Outbound Conversion & Sales

• Contact and follow up with assigned customer accounts through outbound calls and emails
• Educate customers on the benefits of the SaaS platform and how it supports their business needs
• Walk customers through the product and sign-up process to facilitate conversion
• Drive SaaS conversions and manage renewals for assigned customer accounts
• Handle objections and guide customers towards conversion
• Achieve sales targets as set by the business

Pipeline & Activity Management

• Manage and maintain accurate outbound activity records across internal platforms
• Ensure timely follow-up on all leads and conversion opportunities
• Maintain an active and up-to-date pipeline of assigned accounts
• Provide regular updates to the Team Manager on activity progress and conversion status

Process & Collaboration

• Collaborate with cross-functional teams to optimise the overall customer journey
• Contribute to the team knowledge base to support consistency and business continuity
• Actively engage in ongoing learning and development opportunities to enhance product knowledge and sales skills
• Support and participate in product demonstrations or webinars as and when required
• Support additional tasks as required by the business

Criteria:

• Desirable, though not mandatory - A Professional Certificate, Diploma, or Bachelor’s Degree in any field. Any study in accounting or finance will be highly regarded.
• Minimum 1–2 years of experience in Sales, Telesales, SaaS Conversion or a similar commercially driven role, preferably within a SaaS or technology environment
• Proven track record of achieving conversion and sales targets in an outbound sales environment
• Experience in product demonstrations and/or renewals management is an advantage
• Accounting, payroll knowledge and/or experience with B2B SaaS or cloud-based solutions is preferred
• Comfortable working across various digital tools and platforms, with the ability to read and interpret performance data
• Enthusiastic, self-motivated and able to thrive in a fast-paced, customer-focused environment
• Good command of spoken and written English and Bahasa Malaysia is required
• Strong communication and interpersonal skills with the ability to effectively manage customer interactions across all channels

Alignment with ABSS values, which are:

• Work smart
• Never ever give up
• Take ownership
• Every Customer Counts
• Have fun at work
• Have a positive attitude

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,200.00 per month

Benefits:

• Health insurance
• Maternity leave
• Professional development

Application Question(s):

• Have you worked in a call center based job previously?

Language:

• English (Required)

Work Location: In person