jobs in JEV Management & Trading

Kerja Sepenuh Masa Call Center Customer Service (English-Bahasa) - October Intake, Gaji tinggi MYR 2,100 di JEV Management & Trading Johor - Maukerja

Call Center Customer Service (English-Bahasa) - October Intake

JEV Management & Trading

Sepenuh Masa

Gerbang Nusajaya, Johor

Kongsi
Simpan

Lokasi Kerja

  • Gerbang Nusajaya Johor Malaysia

Penerangan Kerja

Tanggungjawab

Salary & Benefits

  • RM19,000 or RM21,000 Basic Salary
  • Up to RM300 Night Shift Allowance
  • Up to RM400 KPI Incentive
  • EPF + SOCSO
  • Annual Leave
  • Medical Leave
  • Comprehensive training provided
  • Shuttle service available
  • Career growth opportunities

Job Snapshot

Position: Customer Service Executive
Employment Type: Full-Time
Working Schedule: 6 days per week
Operations: 24-hour rotational shifts

What You'll Be Doing

  • Respond to customer enquiries through inbound calls, email, and live chat.
  • Provide accurate information and assistance while maintaining a positive customer experience.
  • Understand customer concerns and recommend appropriate solutions.
  • Handle complaints professionally and escalate complex cases when necessary.
  • Follow up on outstanding cases to ensure timely resolution.
  • Maintain accurate customer records and case documentation.
  • Follow company procedures, service standards, and quality requirements.
  • Work towards individual productivity, customer service, and quality targets.

We're Looking For Someone Who

  • Has at least SPM or equivalent.
  • Is proficient in English and Bahasa Malaysia.
  • Has good communication and interpersonal skills.
  • Has a positive, customer-first attitude.
  • Is comfortable handling customer enquiries through different channels.
  • Has basic computer literacy.
  • Is able to work in a fast-paced environment.
  • Is willing to work rotational shifts, including weekends and public holidays.
  • Fresh graduates are welcome to apply.
  • Previous customer service, retail, hospitality, administration, or contact centre experience is an advantage.

Working Schedule

24-hour rotational operations

  • 6 working days per week
  • Rotational shifts
  • Weekends and public holidays may be required depending on the assigned work schedule.

Pay: RM1,900.00 - RM2,100.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Lebih Lanjut