Shop Sales Assistant – Roles & Responsibilities
Customer Service:
Greet and assist customers with their enquiries and purchases.Provide product information, pricing and availability to customers.Handle customer feedback and complaints professionally.
Sales & Product Handling:
Promote and sell grocery products to customers.Receive, check and arrange incoming goods.Replenish products on shelves and maintain proper product display.Check product expiry dates and ensure proper stock rotation using
FIFO (First-In, First-Out)
.Assist with stock taking and inventory checking.
Cashiering & Payments:
Operate the cashier/POS system accurately.Handle cash, NETS, credit/debit cards and other payment methods.Issue receipts and ensure all transactions are properly recorded.Perform cash counting and handover according to company procedures.
Shop Operations:
Maintain cleanliness and tidiness of the shop and sales area.Ensure products are properly labelled and displayed.Assist with loading, unloading and moving goods when required.Pack customers' purchases and prepare goods for delivery or collection.Report damaged, missing or expired products to the supervisor.
Stock & Inventory:
Assist with regular stock counts.Monitor stock levels and inform the supervisor when products are low.Ensure goods are stored safely and properly.Assist in receiving and checking supplier deliveries against delivery orders.
Other Duties:
Follow company policies, workplace safety and operational procedures.Work together with other staff to ensure smooth daily shop operations.Perform other duties assigned by the supervisor or management.
Working Address: Blk 800, Woodlands Street 82, #01-08 Singapore 730880
Working Hours: 1.30pm to 10PM (Mon to Sat)
Meal Breaks: 1 Hours
Off day: Sunday