Kerja Sepenuh Masa Manager, Quality Assurance (Bakery Manufacturing), Gaji tinggi MYR 5,500 di My CU Retail Selangor - Maukerja

Job Overview

QAQC Manager is responsible for overseeing the Quality Assurance and Quality Control functions, ensuring all products meet food safety, regulatory, customer, and internal quality standards. This role leads the development, implementation, and continuous improvement of quality systems, ensuring compliance with GMP, HACCP, Halal, and relevant regulatory requirements while supporting operational excellence in food manufacturing.

Job Description

Quality Management System

• Lead and manage the QA/QC team to ensure effective implementation of the Quality Management System (QMS).
• Develop, implement, maintain, and continuously improve quality policies, procedures, and standards.
• Ensure compliance with GMP, HACCP, Halal, food safety regulations, and internal company requirements.

Food Safety & Compliance

• Ensure compliance with regulatory requirements (MOH, food safety regulations, Halal requirements, etc.).
• Maintain audit readiness for internal, external, customer, certification, and regulatory audits.
• Promote food safety culture and risk-based thinking across the organization.

Quality Control Operations

• Oversee raw material, in-process, and finished product testing.
• Ensure all testing activities comply standards and internal procedures.
• Ensure proper documentation, traceability, and record control.

Supplier Quality Management

• Manage supplier quality assurance including supplier audits, evaluation, and raw material compliance verification.
• Work closely with procurement and suppliers on quality improvement initiatives.

Customer Quality & Complaints

• Lead investigation and resolution of customer complaints.
• Conduct root cause analysis and implement corrective and preventive actions (CAPA).

Production Quality Support

• Work closely with production and R&D teams to ensure consistent product quality.
• Implement preventive measures and corrective actions for non-conforming products.
• Support continuous improvement initiatives to enhance product quality and efficiency.

Audit & Inspection

• Plan, manage, and participate in internal and external audits.
• Develop audit programs and inspection strategies covering all operational phases.
• Review and approve contractors' or suppliers' Quality Control Plans when applicable.

Reporting & Continuous Improvement

• Monitor quality KPIs and performance indicators.
• Prepare quality reports for management review.
• Drive continuous improvement initiatives related to quality, food safety, and operational performance.

Training & Awareness

• Develop and conduct quality, hygiene, and food safety training for employees.
• Ensure awareness of quality standards across departments.

General Responsibilities

• Ensure proper documentation and record management.
• Collaborate with cross-functional teams including production, warehouse, procurement, R&D, and HR.
• Perform other duties as assigned by management.

Must have:

• Bachelor’s Degree in Food Science, Food Safety, Food Technology or a related field is required.

Good to have:

• Familiarity with international food safety standards like HACCP and ISO 22000 is beneficial.
• 3 - 4 years solid experience with specifically in the convenience store industry or similar retail food environments is an added advantage.

Job Type: Full-time

Pay: From RM5,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• What's your expected monthly basic salary?
• Do you have Bachelor’s Degree in Food Science, Food Safety, Food Technology or a related field?
• Do you have an experience in food safety, quality assurance, auditing, quality control or food production?
• Do you have an experience specifically in the convenience store industry or similar retail food environments?
• Do you familiar with international food safety standards like HACCP and ISO 22000?
• How much notice are you required to give your current employer?

Work Location: In person