Role Summary
This role focuses on developing product expertise in water quality instruments, providing technical support to internal teams and distributors, and assisting with product marketing, training, and documentation.
Key Responsibilities
Technical Support & Testing: Provide technical assistance to distributors and internal teams, and conduct hands-on product testing and troubleshooting.
Warranty & Claims: Process warranty claims, issue Return Goods Authorization (RGA) numbers, and track replacement shipments.
Content & Marketing Collaboration: Work with graphic designers and sales/marketing teams to produce application notes, manuals, tech tips, videos, flyers, and newsletters.
Training & Event Planning: Visit distributors and clients to conduct workshops, seminars, and training, while organizing webinars, product launches, and distributor events.
Industry Engagement: Attend exhibitions to stay updated on industry trends and advancements.
Requirements
Bachelor's degree in Science or Engineering, preferably in Chemistry or Environmental Science.
Minimum 2 years of laboratory testing experience, preferably with electrochemistry products (e.g., meters and electrodes).
Excellent written and verbal communication skills with strong attention to detail.
Willingness to travel and learn.
Ability to work both independently and collaboratively in a team.
If interested, please submit your application to ************* with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838
JDA WMS is a global leader in the world of recruitment and matching systems. Leveraging cutting-edge technologies, we bridge the gap between candidates' aspirations and organizations' needs. Our unparalleled expertise lies in delivering bespoke solutions, ensuring impeccable candidate job alignment.
With a strong emphasis on diversity, quality, and innovation, JDA WMS stands at the forefront of transforming recruitment landscapes worldwide, making every match count.
Website: *************
Phone: +************* 6568
If interested, please submit your application to ************* with your expected salary and resume.